Peer Support Specialist - Crisis BHU - Phoenix

TERRO; Phoenix (AZ); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with company match

Paid time off

Job summary

Terros Health is hiring a 40-hour Peer Support Specialist for the Phoenix Crisis Department. You will respond with a licensed clinician to individuals in crisis via City of Phoenix 911 dispatch, providing compassionate, patient-centered crisis intervention.

Role requires peer certification within 6 months, strong communication, and the ability to work with diverse teams and first responders. Phoenix, AZ location, full-time shifts with evening/weekend differentials.

Qualifications

• GED/HS diploma with 1.5 years of behavioral health experience or a bachelor’s degree as noted.
• Peer Certification required within 6 months of hire.
• CPR/First Aid Certification within 60 days of starting.

Responsibilities

• Engages in mobile crisis response and brief psychotherapeutic intervention.
• Supports clients and families in crisis and coordinates with first responders.
• Develops short-term crisis safety plans and makes appropriate referrals.
• Maintains accurate client records in the EHR in a timely manner.

Skills

Peer Certification

Crisis intervention

Excellent communication

Customer service

Education

High School Diploma or GED

Bachelor’s degree (not in behavioral health) + 1 year experience

Bachelor’s degree in behavioral health (e.g., Psychology, Social Work)

Job description

Job DetailsJob Location: Oak - Phoenix, AZ 85008Position Type: Full TimeEducation Level: High School Diploma/GEDTravel Percentage: Up to 50% Job Shift: AnyJob Category: Behavioral Health/Social Work Terros Health is pleased to share an exciting and New Opportunity for a 40-hour, Peer Support Specialists - Phoenix.

As part of the Phoenix Behavioral Health Unit (BHU), the Peer Support Specialist responds, along with a licensed clinician, to individuals experiencing a mental health or substance use concern, via the City of Phoenix 911 Dispatch Center.

The individual will need to be professional, friendly, a self-starter, organized, and compassionate.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than 50 years, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

HOPE ~ HEALTH ~ HEALING

We are currently hiring for a 40-hour Peer Support Specialists for our Crisis Department.

Location: Phoenix, AZ

Full-Time Employment

Shifts Hours:

Sunday thru Wednesday 7:00am- 5:00pm
Sunday thru Wednesday 9:00am to 7:00pm
Sunday thru Wednesday 10:00am to 8:00pm
Wednesday thru Saturday 5:00am- 3:00pm
Wednesday thru Saturday 7:00am to 5:00pm
Wednesday thru Saturday 9:00am to 7:00pm
Wednesday thru Saturday 8:00pm to 6:00am

Shift differentials available: $3 per hour extra for evenings and $4 per hour extra for weekends

Required - Peer Certification

Bilingual - Language Differential are also Available!

Utilizing best practices in crisis intervention, the BHU Peer Support Specialist responds to and supports individuals and families in crisis.

Your duties would include but are not limited to:

• Engages in mobile crisis response, brief psychotherapeutic intervention, and immediate treatment/safety planning in a variety of settings including but not limited to public areas, individual residences, and businesses.
• Works effectively and respectfully with clients, fire department personnel and other first responders, families, health professionals, and all partners involved.
• Develops short-term crisis management/safety plans with clients or families including having knowledge/understanding of the involuntary petition process.
• Makes appropriate referrals to other agencies and/or long-term counseling when appropriate.
• Supports psychiatric hospital placements by providing coordination, planning and facilitation with hospital staff.
• Maintains client records and completes required documentation in the electronic health record in an accurate and timely manner,
• Displays flexibility and ability to adapt to change.

Benefits & Wellness

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more

QualificationsMinimum Requirements:

• GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or-
• A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or
• A bachelor's degree in the behavioral health field (e.g. Psychology, Social Work, Counseling)
• Required - Peer Certification within 6 months of hire date
• The applicant must have self-identified, first-hand experience with family members with serious mental illness and/or a chronic disease, utilize a recovery approach and philosophy, be able to liaison between multiple parties, and exemplify great customer service and motivational skills.
• Excellent oral and written communication skills.
• Must have or be able to attain CPR/First Aid Certification within 60 days of assuming role.
• Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment
• Must have valid Arizona driver’s license, be (21 years of age) with minimum 4 years driving experience and meet requirements of Terros Health and the City of Phoenix’s driving policies.
• Ability to perform physical duties associated with this role.