On-Call Case Manager - 23rd Ave

Terros Health; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical plan options

Dental plan options

Vision insurance

Life and disability insurance

401(k) with company match

Paid time off

Job summary

Terros Health seeks an on-call Case Manager in Phoenix, AZ, to join our interdisciplinary clinical team. The role supports individuals with Serious Mental Illness or general mental health needs under Court Ordered Treatment, with training provided.

New grads welcome; bachelors in behavioral health is required. Duties include assessments, care planning, coordination across providers, and ongoing outreach to ensure services are delivered effectively.

Qualifications

• Bachelor’s degree in behavioral health required; no experience needed.
• On-call Employed role with training provided.
• Bilingual in Spanish a plus with differential pay.

Responsibilities

• Assist clients with identifying treatment and recovery goals and provide supportive services to help clients reach their goals
• Completes assessments, crisis plans and individualized service plans
• Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented
• Conducts outreach and follow-up of services including crisis intervention, missed appointments, and hospital discharges to ensure adequate resources are available and in place
• Performs all case management functions including assessment and service planning processes; identifying the need for further or specialty evaluations
• Pursues best practice outcomes for persons with mental illness including continuing education, employment, independent housing and community tenure

Skills

Case management

Education

Bachelor's degree in behavioral health

Job description

We are a mission-driven, service-orientated industry leader looking for an on-call Case Manager to join our team of caring professionals in Phoenix, AZ.
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.
Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Priest Drive Recovery Health Center.
NEW Competitive Compensation
On-call Employed
Location: 23rd Ave & Dunlap
Bilingual in Spanish is a plus (Additional Language Differential Pay Available)
No experience required with a bachelors degree in behavioral health - we will train you
New grads welcome
Duties May Include

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals
• Completes assessments, crisis plans and individualized service plans
• Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented
• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
• Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations
• Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure
  

Benefits & Wellness

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on:
• Gym memberships
• Car rentals
• Flights, hotels, movie tickets, and more