Crisis Intervention Technician

University of Maryland Medical System; Aberdeen (MD); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Full-Time Days

Shift Differential

UMMS Benefits Guide 2025-2026

Job summary

University of Maryland Medical System is seeking a Behavioral Health Nursing role to monitor patient care activities and the environment on the behavioral health unit, ensuring a safe, therapeutic milieu for adults 18 and older. The role requires de-escalation skills and collaboration with a multidisciplinary team.

The position emphasizes CPI training, the ability to function under crisis pressure, and maintaining patient privacy and confidentiality while delivering timely, accurate information

Qualifications

• Previous experience in a behavioral health and/or law enforcement setting preferred.
• Must complete Crisis Prevention Institute (CPI) training upon hire.
• Ability to de-escalate and manage crises while maintaining safety.

Responsibilities

• Monitor patient care activities and the environment to maintain the therapeutic milieu and safety.
• Provide care for an adult population (18+) on the behavioral health unit.
• Collaborate with multi-disciplinary team to ensure high-quality patient care.

Skills

Verbal de-escalation

Crisis management

Follow instructions

Teamwork

Professionalism

CPI training

Communication

Privacy & confidentiality

Time management

Multi-tasking

Job description

Job Requirements

Under the supervision and/or direction of the Nurse Manager or Charge Nurse, monitors patient care activities and the environment to maintain the therapeutic milieu and safety for an adult population of psychiatrically ill patients on the behavioral health unit. Patients range from age 18 years and older.

Work Experience

Work Orientation & Experience: Previous experience in a behavioral health and/or law enforcement setting preferred. Must complete Crisis Prevention Institute (CPI) training upon hire.

Skills & Abilities

Ability to: a) Interact and verbally de-escalate patients in crisis; b) Work well under pressure during crisis situations; c) Follow instructions provided in written/oral format; d) Effectively function as a member of the multi-disciplinary team; e) Demonstrate maturity, tact, sound judgement and sensitivity to patients regardless of their level of functioning; f) Respond to psychiatric emergency situations appropriately, utilizing CPI, as needed with physically aggressive patients; g) Effectively convey verbal and written information; h) Understand and respect importance of patient privacy and confidentiality; i) Manage time and multi-task effectively, setting appropriate priorities; and j) Develop and promote a constructive/positive atmosphere within the work area by demonstrating the ability to maintain cooperation with and assist fellow team members.

Benefits

• Full-Time Days (7am-7:30pm)
• Pay Range: $18.57 - $25.99/hr. (depends on years of experience)
• Other Compensation (if applicable): Shift Differential
• Review the 2025-2026 UMMS Benefits Guide

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