Crisis Intervention & Support Specialist

Pawnee Mental Health; Manhattan (KS); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Loan Repayment Program

Medical Insurance

Vision Insurance

Dental Insurance

KPERS retirement

Life Insurance

Paid Holidays

PTO (12+ days/year, 24 after first ann

Paid Medical Leave

Employee Assistance Program

Supplemental Benefits

Job summary

Pawnee Mental Health is hiring for CSU Operations, Crisis Line Support, and Mobile Crisis Team roles. The team ensures a safe, therapeutic environment, triages calls, and supports crisis interventions in the community.

A strong emphasis on confidentiality, ethics, and collaboration with licensed clinicians is required. The role involves shift-based responsibilities, including nights and weekends, and requires a high level of professionalism, cultural sensitivity, and resilience in a fast-paced

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• One year of experience in mental health/crisis services.
• Strong English communication skills, both oral and written.
• Valid driver's license and insurance.
• Background check and drug screening required.

Responsibilities

• Monitor and maintain a safe, therapeutic environment for CSU clients.
• Conduct routine client checks and document observations.
• Support clinical staff during crisis interventions and safety planning.
• Assist with daily routines: hygiene, meals, activities, medication pass support.
• Complete shift documentation, incident reports, and safety logs.
• Respond to crisis line calls with empathy and de-escalation protocols.
• Assist with crisis intake, admissions, and transfers as needed.
• Provide field safety triage and family support during mobile crises.

Skills

Observation skills

Communication skills

Calm under pressure

Cultural sensitivity

Teamwork & flexibility

Education

High school diploma or equivalent

Job description

Pawnee Mental Health is hiring for CSU Operations, Crisis Line Support, and Mobile Crisis Team roles. The team ensures a safe, therapeutic environment, triages calls, and supports crisis interventions in the community.

A strong emphasis on confidentiality, ethics, and collaboration with licensed clinicians is required. The role involves shift-based responsibilities, including nights and weekends, and requires a high level of professionalism, cultural sensitivity, and resilience in a fast-paced