Crisis Intervention Specialist — Vital Community Support

La Frontera EMPACT - Suicide Prevention Center; Tempe (AZ); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Generous PTO

10 paid holidays per year

Medical plans (4 choices)

Dental plans (2 choices)

Vision plans (2 choices)

403(b) retirement plan

Tuition Reimbursement

Elder Care assistance

LICensure reimbursement

Job summary

La Frontera EMPACT - Suicide Prevention Center in Arizona seeks a specialist to provide direct crisis interventions across in-home, school, office, and community settings. You will coordinate referrals, maintain records, and ensure continuity of care while working with a dedicated team in high‑risk situations.

The role requires a Bachelor's in Psychology/Counseling/Social Work, a high school diploma, and experience with EHR systems.

Qualifications

• Bachelor’s Degree in Psychology, Counseling, Social Work, or a directly related field is required for Specialist roles.
• High school diploma required
• Experience working with children in Department of Child Safety (RBHA children's system preferred)
• Experience utilizing electronic health records system
• Must be detail oriented and have good time management, organizational, and customer service skills.
• Clear and effective communication.
• Problem solving and analytical skills. Conflict resolution skills. Ability to remain calm when assisting high-risk clients.
• Bilingual Spanish ability a plus.
• Fingerprint clearance card or be eligible to obtain one.
• Must be at least 21 years of age at time of employment.

Responsibilities

• Provide direct in-home, in-office, in school and community based crisis services, including crisis intervention, transportation, stabilization, client support and referrals.
• Ensure quality service delivery including clinical care and all documentation; maintain client records per agency policies.
• Provide comprehensive services to clients and coordinate communication across departments for continuity of care; maintain relationships with state and community partners.
• Comply with the agency’s standard of care; assist with Quality Management and Utilization Review as needed.
• Work in potentially volatile situations and react professionally to crisis situations; work overtime when required with managerial approval.
• May use own vehicle if agency van is unavailable; not required to transport clients in own vehicle.
• Assist in providing guidance to new staff or interns on intervention, documentation, and process flow.

Skills

Clear communication

Problem solving

Calm under crisis

Detail oriented

Documentation skills

Education

Bachelor’s degree in Psychology/Counseling/Social Work

High school diploma

Tools

Electronic health records system

Job description

La Frontera EMPACT - Suicide Prevention Center in Arizona seeks a specialist to provide direct crisis interventions across in-home, school, office, and community settings. You will coordinate referrals, maintain records, and ensure continuity of care while working with a dedicated team in high‑risk situations.

The role requires a Bachelor's in Psychology/Counseling/Social Work, a high school diploma, and experience with EHR systems.