Crisis Intervention Specialist Milford, MA

Riverside Community Care; Milford (MA); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Healthcare insurance

12 paid holidays

403(b) retirement plan with employer匹

Job summary

Riverside is seeking a Crisis Intervention Specialist to join the Community Behavioral Health Center on the 2nd shift. The CIS provides trauma-informed crisis intervention, de-escalation, and a therapeutic presence to support safety and calm during emergencies.

Responsibilities include assisting with safety drills, monitoring the facility, and responding to medical or psychiatric emergencies using established protocols.

Qualifications

• Trauma-informed crisis intervention and de-escalation skills.
• Ability to monitor facility safety and respond to emergencies.

Responsibilities

• Provide crisis intervention and calming presence for persons served, staff, and families.
• Assist leadership with safety drills and ensure required safety equipment is maintained.
• Respond to medical or psychiatric emergencies using established protocols (codes, naloxone, CPR/First Aid).
• Support transportation to CBHC and CCS sites as needed.

Job description

We make a difference - in your community and in your career.

Crisis Intervention Specialist - 2nd Shift

Riverside is seeking a passionate Crisis Intervention Specialist (CIS) to join ourCommunity Behavioral Health Center (CBHC) team! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!

The Crisis Intervention Specialist is responsible for providing advanced skills in trauma-informed crisis intervention and de-escalation, monitoring of the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery-based, and pro-active presence in program. The CIS will assist leadership with safety drills, safety protocols, facility-related initiatives, may perform other person-served related support as interest and experience allows.

Note: CBHC regulations require “security” positions 24/7, this role is a therapeutic, engaging presence and not a typical security guard role.

The Crisis Intervention Specialist may perform other person-served related support as interest and experience allows including, but not limited to:

• Modeling and teaching skills for development of positive relationships and negotiation of conflict
• Providing a calming presence in and around the facility supporting families and youth in conflict or crisis while onsite, while monitoring the safety of persons served, employees, and the facility
• Assisting CBHC leadership in ensuring that safety drills (e.g. fire, medical, behavioral health) are held and documented as per regulation and that required fire protection and suppression equipment is present and in good working order and also ensuring the maintenance of program sites to minimize fire hazards
• Taking lead in ensuring maintenance and cleanliness of physical plant is adequate and reports to Senior Director and/or facilities are aware of any concerns.
• Responding to medical and psychiatric emergencies (e.g. opioid overdose or psychiatric symptom escalation) utilizing medical code protocols such as calling a code, administering naloxone, and administering CPR/first aid
• Assisting with transportation to/from CBHC and the CCS site using agency or personal vehicle

Pay Rate: $26.22/hourly

Schedule: Monday - Friday 4 p.m. - 12 a.m.

Why You'll Love Riverside

We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts –both medical and dependent care
• Twelve paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

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