Crisis Specialist – MCI – 2nd Shift

Austin Community College; Norwood (MA); On-site; USD 26,515 - 37,763; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

Eleven paid holidays

Employee Assistance Plan

Employee bonus for referrals

Discounts to entertainment events

Job summary

Austin Community College is seeking a Crisis Specialist for the Mobile Crisis Intervention program in Norwood, Massachusetts. The specialist will provide crisis intervention services, work with a team in a fast-paced environment, and assist clients experiencing mental health crises. This full-time position offers a pay rate of $23.33/hour, along with comprehensive benefits including health insurance and a retirement savings plan. The shift is Sunday through Thursday, 3pm to 11pm.

Qualifications

• Minimum of one year of experience in mental health or related field required.
• Residential treatment and/or home-based experience preferred.
• Able to prioritize tasks while assessing for potential risk.

Responsibilities

• Support master’s-level clinicians and Triage staff in providing MCI services.
• Assist with the implementation of clinician's disposition tasks.
• Secure placements in detox and inpatient units.

Skills

Strong organizational skills

Ability to multi-task

Excellent telephonic communication

Intermediate computer fluency

Education

Bachelor’s Degree in mental health or related field

Tools

Microsoft Office

Job description

Crisis Specialist - Mobile Crisis Intervention - 2nd Shift

The Crisis Specialist is an integral part of the MCI Program. At MCI the program provides crisis intervention services 7 days per week, 24 hours per day either on-site or mobile to any individual experiencing a mental health and/or substance abuse crisis. The Crisis Specialist works as a member of a multi-disciplinary team devoted to crisis intervention and stabilization.

The Crisis Specialist will also:

• support the master’s-level clinicians and Triage staff in providing MCI services to individuals
• help support individuals and their families and perform tasks such as assisting with the implementation of the disposition determined by the master’s level clinician
• provide telephonic support, arranges for assessments to occur on site or in the community and organizes for transportation as needed
• secure placements in detox units, inpatient units and diversionary levels of care and coordinates the transfer of those served to these facilities

We are looking for an individual that is able to work under pressure in a fast paced, ever changing office environment.

Schedule:

• 2nd shift - Sunday through Thursday (3pm to 11pm or 4pm to 12am)

Pay Rate: $23.33/hourly

Why You'll Love Riverside

We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off – all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Qualifications

• Strong organizational skills and the ability to multi-task and manage multiple pieces of data
• Able to appropriately prioritize tasks while assessing for potential risk
• Skilled at coordinating internal and external agency resources
• Excellent telephonic and in person communication and interpersonal skills
• Intermediate computer fluency, including Microsoft Office

Required Experience

• Bachelor’s Degree and a minimum of one year of experience (including internship) with mental health or related field required. Residential treatment and/or home-based experience is preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.