Triage Clinician – 2nd shift

Austin Community College; Norwood (MA); On-site; USD 40,562 - 57,770; Full time

Benefits offered by this job

Comprehensive health insurance

Flexible Spending Accounts

Eleven paid holidays

Tax-deferred retirement savings plan

Discounts to local events

Job summary

A community-focused organization in Norwood seeks a Triage Clinician to join their mobile crisis intervention team. The role involves triaging cases, collaborating with multi-disciplinary teams, and providing comprehensive support to individuals dealing with mental health and substance issues. Candidates should hold a Master's Degree in a related field and have at least two years of mental health experience, with skills in communication and problem-solving. Excellent benefits and a supportive work environment are offered.

Qualifications

• Must have at least two years of experience in mental health.
• Experience with children/youth under 21 is preferred.
• Knowledge of substance use and co-occurring disorders is a plus.

Responsibilities

• Serve as the primary responder to MCI calls.
• Organize assessments and transportation as needed.
• Triage mental health and substance use cases independently.
• Provide telephonic support to individuals in crisis.

Skills

Excellent communication skills

Interpersonal skills

Problem solving skills

Computer skills (Microsoft Office)

Organizational skills

Education

Master’s Degree in Psychology, Social Work, or related field

Job description

Triage Clinician - Norwood MCI - 2nd shift

We have a great opportunity to join our mobile crisis intervention team in Norwood. You will be able to work in a supportive small team atmosphere while also working as part of a larger organization that is a leader within the mental health care industry.

The Triage Clinician works as a member of a multi‑disciplinary team devoted to crisis intervention and stabilization. The Triage Clinician assists MCI clinicians by triaging cases to determine the most appropriate location for an intervention to occur, with priority for community‑based, non‑hospital locations. The master’s level Triage Clinician is an integral part of Community Behavioral Health Center’s Mobile Crisis Intervention program and collaborates with other MCI clinicians to provide crisis intervention services 7 days per week, 24 hours per day either on‑site or mobile to any individual experiencing a mental health and/or substance abuse problem.

Orientation to Mobile Crisis Intervention is provided, with particular attention to diagnosis, safety assessment and awareness of resources dependent on level of care.

Clinical supervision is provided including licensure track hours for eligible employee. Riverside also offers an outstanding staff training program offering CEUs

Responsibilities

• Serves as the primary responder to all incoming calls to MCI, and using clinical and administrative judgment appropriately triages the call
• Arranges for assessments to occur on site or in the community and organizes for transportation as needed
• Secures placements in detox units, inpatient units and diversionary levels of care and coordinates the transfer of those served to these facilities
• Assessing mental health and substance use presentations in order to more appropriately triage cases with a great deal of independence.
• Able to work under pressure in a fast paced, ever changing office environment while collaborating and liaising with a variety of stakeholders and providers
• Assists in providing telephonic support to individuals in crisis while also assessing the need for a clinical intervention.

Schedule

Full Time, 40 hours

• Sunday through Thursday: 3pm to 11pm OR 4pm to 12am

Pay Rate

• Unlicensed Clinician - $35.69/hr
• Stacking differentials available too! Additional hourly rate of $1 for 2nd shift - evenings, $2 for 3rd shift - overnights, and $1 for weekend shifts.

Why You'll Love Riverside

We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best‑in‑state employer by Forbes.

Benefits include

• Comprehensive, high‑quality health, dental, and vision insurance options
• Flexible Spending Accounts –both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax‑deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture

• Must be highly organized, detail oriented, flexible, reliable, responsible and friendly
• Excellent communication, interpersonal, problem solving and computer skills (including Microsoft Office) required
• Intermediate computer fluency, including Microsoft Office, required.
• Valid driver’s license and regular access to a reliable vehicle required.

Required Experience

• Master’s Degree in Psychology, Social Work, or other related human service field
• Twoyears’ experience in the field of mental health preferred (including any internship experience)
• For providing mobile crisis intervention services to children/youth under 21, at least one year of experience working with children, adolescents and families is preferred(including any internship experience).
• Knowledge of and experience with substance useand co‑occurring disorders preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.