Assistant Program Director LICSW LMHC LMFT Mobile Crisis Intervention

Riverside Community Care; Milford (MA); On-site; USD 88,000 - 98,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan with employer 


Paid holidays

Flexible scheduling

Job summary

Riverside Community Care in Milford, MA, is seeking an Assistant Program Director to join the Mobile Crisis Intervention (MCI) team. The role oversees clinical and administrative functions, ensures regulatory compliance, and supports 24/7 crisis services for all ages.

Independent Clinical Licensure is required. Schedule is Mon–Fri 9am–5pm with flexibility for evenings/weekends to support a 24/7/365 program; pay rate is $92,812.72 per year, with robust benefits.

Qualifications

• Independent Clinical Licensure required.
• Experience in mobile crisis intervention or behavioral health preferred.
• Strong regulatory and documentation skills.

Responsibilities

• Provides 24-hour clinical and administrative back-upon-call support to MCI/CCS/Respite staff in rotation with other MCI/CCS/Respite Management.
• Ensures that all required clinical, administrative forms, and releases are completed.
• Helps to monitor and ensure quality of care and adherence to regulations in service provision, risk assessment, collaboration and documentation.
• Provides as-needed support and oversight for telephone screening and triage to consumers calling MCI 24-hour hotline.
• Assists the leadership team in managing day-to-day operations related to regulatory compliance, accurate billing, EHR data entry, contract related data management and facility purchasing.
• Facilitates scheduled staff meetings in collaboration with Program Director.

Skills

Clinical leadership

Regulatory compliance

Team coordination

Crisis intervention

Education

Independent Clinical Licensure

Tools

EHR systems

Job description

Riverside Community Care

Love what you do!

Assistant Program Director

*Independent Clinical Licensure Required*

Riverside is seeking a passionate clinician to join our Mobile Crisis Intervention (MCI) team in Milford! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!

The Mobile Crisis Intervention (MCI) program provides crisis and behavioral health assessment, intervention, and stabilization services 24 hours per day, seven days per week, and 365 days per year (24/7/365) for individuals of all ages who are experiencing a behavioral health crisis. The mission of MCI is to respond rapidly, assess effectively, and deliver a course of treatment intended to promote recovery, ensure safety, and stabilize the crisis in a manner that allows the person served to receive medically necessary services in the community, or if medically necessary, in an inpatient or 24-hour diversionary level of care.

Among other assigned tasks, the APD will be responsible for:

• Provides 24-hour clinical and administrative back-upon-call support to MCI/CCS/Respitestaff in rotation with otherMCI/CCS/Respite Management.
• Ensures that all required clinical, administrative forms, and releasesare completed.
• Helps to monitor and ensure quality of careand adherence to regulationsin service provision, risk assessment, collaboration and documentation.
• Provides as‑needed support and oversight for telephone screening and triage to consumers calling MCI24-hour hotline.
• Assists the leadership team in managing the day-to‑day operations related to regulatory compliance, accurate billing, EHR data entry, contract related data management and facility purchasing.
• Facilitates scheduled staff meetingsin collaboration with Program Director.

Schedule: Monday - Friday 9am-5pm (40 hours), must have flexibility to work evenings and weekends as needed to support a 24/7/365 program

Pay Rate: $92.812.72/salaried

Why You’ll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts –both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

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