Crisis Intervention Program Manager - Co-Responders

Clear Destination Inc.; Decatur (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Claratel Behavioral Health in Georgia is seeking a Program Manager for the Co-responders program. This role oversees daily operations, supervision of staff, and partnership work with law enforcement to provide crisis intervention and resource linkage in the community.

You will conduct clinical assessments, coordinate crisis interventions, and ensure safe dispositions. The position requires leadership, trauma-informed care, and strong collaboration across agencies to de-escalate crises and

Qualifications

• Current license as a Licensed Professional Counselor or Licensed Clinical Social Worker (LPC, LCSW) in Georgia.
• At least 3 years of mental health / substance use disorder experience in assessment, crisis intervention and stabilization.
• At least 1 year of supervisory experience.
• Knowledgeable about signs and symptoms of withdrawal and acute psychosis.
• Must possess basic computer and typing skills. Must be trained in CPI and have current CPR.

Responsibilities

• Plans, organizes, and manages the day-to-day operations of the program. Completes and submits all programmatic reports.
• Conducts weekly check-ins and monthly team meetings with staff.
• Supervises and provides guidance to co-responder staff (clinician, case mangers) who are responding to crisis in the field.
• Act as a primary liaison between law enforcement, behavioral health department, 911 dispatch, DRCC, and other community providers to ensure coordinated care.
• Builds and maintains professional collaborative working relationships with partners and stakeholders.
• Provides screening, clinical assessment, mental status evaluation, therapeutic intervention, clinical education and disposition with individuals and their families in the community in response to a behavioral health crisis call.
• Evaluates individual’s safety risk to self or others and initiates 1013 or 2013 as appropriate.
• Provides therapeutic de-escalation as needed.
• Ability to work autonomously and make sound decisions based on standards of care/practice.
• Assists in coordination with a receiving facility when it is determined that the individual needs crisis stabilization.
• Make follow-up wellness calls and visits with clients in the community.
• Completes electronic documentation for each call and follow-up visit.
• Communicate effectively with clients who are high acuity or under the influence.
• Always exhibits clear and professional communication with individuals, families/significant others, staff, and public safety officers.
• Participate in rotating on-call schedule to provide telephonic support to officers in the field.
• Perform duties from a recovery oriented, client centered, and trauma informed perspective

Skills

Interpersonal skills

Problem solving

Critical thinking

Calm under pressure

Communication skills

Education

LPC GA licensure

LCSW GA licensure

Job description

Claratel Behavioral Health in Georgia is seeking a Program Manager for the Co-responders program. This role oversees daily operations, supervision of staff, and partnership work with law enforcement to provide crisis intervention and resource linkage in the community.

You will conduct clinical assessments, coordinate crisis interventions, and ensure safe dispositions. The position requires leadership, trauma-informed care, and strong collaboration across agencies to de-escalate crises and