Crisis Intervention Caseworker

County of Lancaster; Lancaster (Lancaster County); On-site; USD 40,000 - 49,000; Full time

Job summary

County of Lancaster in Lancaster County, PA, is seeking a Professional Social Services Specialist for the Behavioral Health and Developmental Services Crisis Intervention Unit. This role responds to calls from individuals in crisis, assesses needs, provides short-term intervention, and links clients to community resources.

You will work independently, document accurately, and coordinate with supervisors. The position requires flexibility for 12-hour shifts, holidays, and occasional on-call

Qualifications

• Six months of experience as a Caseworker Trainee; or Successful completion of the County Social Casework Intern (BHDS or CYA) program; or a bachelor's degree with a social welfare major; or a bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, human services or other related social sciences and one year of professional social casework experience in a public or private social services agency; or Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, human services, or other related social sciences.

Responsibilities

• Work with individuals who are in crisis and help determine their needs, provide short term intervention, and help link them with appropriate services in the community.
• Exercise considerable independent judgment and decision making.
• Is responsible for responding to incoming call to the crisis office.
• Responds to emergencies that occur within Lancaster County.
• Works various shifts; 24-hour program requires shift coverage and some 12-hour holidays.
• Conducts crisis counseling by telephone or by mobile face-to-face contact with consumers.
• Assesses needs, refers consumers as needed to other services.
• Develops appropriate short-term services as PRN.
• Work with family members to implement short term crisis intervention strategies.
• Facilitates voluntary and involuntary hospitalization as necessary and according to the MHPA of 1976.

Skills

Crisis intervention

Assessment

Communication

Case management

Documentation

Education

Bachelor's degree in social welfare or related field

12 credits in sociology/social sciences with 1 year related experience

6 months Caseworker Trainee experience or BHDS/CYA intern program

Job description

County of Lancaster in Lancaster County, PA, is seeking a Professional Social Services Specialist for the Behavioral Health and Developmental Services Crisis Intervention Unit. This role responds to calls from individuals in crisis, assesses needs, provides short-term intervention, and links clients to community resources.

You will work independently, document accurately, and coordinate with supervisors. The position requires flexibility for 12-hour shifts, holidays, and occasional on-call