Crisis Continuum Operations Lead

Ada S. McKinley Community Services, Inc.; Chicago (IL); Hybrid; USD 59,000 - 72,000; Full time

Benefits offered by this job

Paid vacation

Paid Sick Time

12 Paid Holidays

Medical

Vision

403(b) Plan

Life Insurance

Disability insurance

EAP

Family medical leave

Job summary

Ada S McKinley is seeking a Crisis Continuum Operations Program Coordinator in Chicago, IL. The role reports to the Crisis Continuum of Care Program Manager and supervises mobile response clinicians, case managers, intake staff, and community clinicians.

Requirements include a master’s degree in counseling or related field and QMHP designation in Illinois. The position is full-time, on-site, with comprehensive benefits and a salary of $65,000 per year.

Qualifications

• Requires master's degree in counseling/related field.
• Must hold QMHP or higher in Illinois.
• Requires a valid driver's license and vehicle records acceptable to agency,

Responsibilities

• Ensure program compliance and oversee real-time performance outcomes.
• Collaborate with Crisis Continuum staff to support Mobile Response Stabilization, Crisis Stabilization, Intake, Case Managers, and Clinicians.
• Maintain notes and ensure documentation meets agency standards and state regulations.
• Provide staff training and participate in program management meetings.
• Act as first contact during day shift for DCFS, SASS, CARES, and hospital concerns.

Skills

Cultural sensitivity

Engagement strategies

Boundary setting

Documentation

Community setting

Organizational skills

Motivational interviewing

Family systems

Education

Master's degree in counseling/related field

QMHP designation (Illinois)

Tools

Evolv

Job description

Ada S McKinley is seeking a Crisis Continuum Operations Program Coordinator in Chicago, IL. The role reports to the Crisis Continuum of Care Program Manager and supervises mobile response clinicians, case managers, intake staff, and community clinicians.

Requirements include a master’s degree in counseling or related field and QMHP designation in Illinois. The position is full-time, on-site, with comprehensive benefits and a salary of $65,000 per year.