Crisis Continuum Operations Lead

Ada S. McKinley Community Services, Inc; Chicago (IL); Presencial; USD 60.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid vacation

Paid Sick Time

12 Paid Holidays

Medical

Dental

Vision

403(b) Plan

Life Insurance

Long-term & short-term disability

Employee assistance program (EAP)

Family medical leave

Tuition reimbursement

Descripción de la vacante

Ada S. McKinley Community Services, Inc. in Chicago seeks a Crisis Continuum of Care Program Coordinator to ensure program compliance, oversee real-time performance outcomes, and guide staff across Mobile Response Stabilization, Crisis Stabilization, and related roles.

The ideal candidate holds a master's degree in a related field and QMHP designation, possesses strong supervision skills, and can navigate state licensing and funder requirements while maintaining confidentiality and client rights.

Formación

• Master's degree in counseling/related field or equivalent
• QMHP designation required by Illinois
• Must have a valid driver's license and reliable vehicle; background checks and fingerprinting required

Responsabilidades

• Ensure services meet consent, rights, confidentiality, and regulatory standards.
• Provide and document administrative supervision of staff.
• Maintain crisis worker expectations and enforce responsibilities.
• Identify staff training needs and facilitate ongoing learning opportunities.
• Maintain compliance with Rule 132/140.
• Ensure crisis worker notes are completed in Evolv.
• Review referral reports and required documents for each case.
• Participate in program management meetings.
• Respond to DCFS, SASS, CARES, and hospital concerns during day shifts.
• Provide training for new staff.

Conocimientos

Cultural sensitivity

Engagement strategies

Boundary setting

Concurrent documentation

Community setting

Organizing

Motivational interviewing

Family systems

Educación

Master's degree in counseling/related field

QMHP certification (Illinois)

Descripción del empleo

Ada S. McKinley Community Services, Inc. in Chicago seeks a Crisis Continuum of Care Program Coordinator to ensure program compliance, oversee real-time performance outcomes, and guide staff across Mobile Response Stabilization, Crisis Stabilization, and related roles.

The ideal candidate holds a master's degree in a related field and QMHP designation, possesses strong supervision skills, and can navigate state licensing and funder requirements while maintaining confidentiality and client rights.