Crisis Case Manager: Coordinated Care Advocate

Department of Health and Human Services; Portland (ME); Hybrid; USD 37,000 - 50,000; Full time

Benefits offered by this job

13 paid holidays

Vacation leave

Health insurance

Job summary

Department of Health and Human Services in Maine is seeking a Crisis Caseworker for the South Portland area. The role involves coordinating housing, employment, medical and community supports, plus ongoing assessment of client safety and needs.

You will document plans, advocate for services, and collaborate with crisis teams to ensure timely transitions to waiver programs. A bachelor’s degree in social work or related field and 1 year of relevant experience are required.

Qualifications

• Bachelor’s degree in Social Work or related field with at least 12 courses in behavioral/social sciences.
• Minimum 1 year experience providing support services and/or direct care to clients and families with developmental disabilities or related human services field.

Responsibilities

• Coordinate housing, employment, medical, psychiatric and community supports.
• Review and document person-centered plans, care plans and behavior plans.
• Advocate for individuals to ensure services align with needs and goals.
• Visit clients regularly to assess safety, living arrangements and support systems.
• Maintain accurate case records, summaries and reports.
• Evaluate service effectiveness and recommend continuation, modification, or termination.
• Participate in crisis resolution using established intervention techniques.
• Collaborate with Adult Protective Services and Crisis Prevention/Intervention Services.
• Support district crisis teams and assist with emergency transitions to waiver programs.
• Prepare and review correspondence, financial statements and operational documents.

Skills

Service coordination

Advocacy

Crisis intervention

Documentation

Education

Bachelor's degree in Social Work or related field

Job description

Department of Health and Human Services in Maine is seeking a Crisis Caseworker for the South Portland area. The role involves coordinating housing, employment, medical and community supports, plus ongoing assessment of client safety and needs.

You will document plans, advocate for services, and collaborate with crisis teams to ensure timely transitions to waiver programs. A bachelor’s degree in social work or related field and 1 year of relevant experience are required.