Crisis Care Unit Coordinator — Night Shift (Front End)

Connections Health Solutions; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401k plan

Paid time off

Parental leave

Employee assistance program

Job summary

Connections Health Solutions is seeking a Unit Coordinator for Front End Nights in Tucson, AZ. The role supports clinical services administration, patient registration, insurance verification, and coordination with clinical staff to ensure smooth unit operation.

Responsibilities include managing the EHR, coordinating discharges, and serving as a liaison to families, visitors, and vendors. A strong customer service orientation and clerical experience are essential.

Qualifications

• 1 year of exceptional service customer service‑oriented work experience.
• 3 years of clerical experience.
• Current Notary or ability to become a notary within the first 90 days.
• Must be able to perform Safe Clinch patient restraint techniques.

Responsibilities

• Registers individuals for services, including verification of eligibility, enrollment with the RBHA, and/or confirmation of other third‑party insurers.
• Greets and receives visitors. Maintains security by following procedures: monitoring logbook, issuing visitor badges.
• Oversees episode of care in Electronic Health Record (EHR) with accuracy and efficiency.
• Coordinates the discharge of patients with other inpatient facilities and within the electronic health record.
• Obtains clinical records/documents as requested. Communicates information to physicians, nurses, and clinical team members.

Skills

Customer service

Administrative support

Education

High School Diploma or equivalent

Job description

Connections Health Solutions is seeking a Unit Coordinator for Front End Nights in Tucson, AZ. The role supports clinical services administration, patient registration, insurance verification, and coordination with clinical staff to ensure smooth unit operation.

Responsibilities include managing the EHR, coordinating discharges, and serving as a liaison to families, visitors, and vendors. A strong customer service orientation and clerical experience are essential.