Crisis Care Program Assistant — Meal & Shelter Support

Mission House, Inc.; Florida; Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid vacation

Sick time

Descripción de la vacante

Mission House, Inc. in Jacksonville Beach, FL is seeking a Crisis Care Program Assistant to support the Crisis Care Program Director in delivering meals, showers, clothing, and supportive services to clients experiencing homelessness.

You will help maintain records, coordinate with volunteers, and ensure quality care aligned with Mission House guidelines. This role requires a Food Safety Manager certification within 90 days, strong organizational and communication skills, and the ability to

Formación

• Food Safety Manager certification within 90 days of hire or proof of current certification.
• Strong organizational skills to manage multiple tasks with detail.
• Ability to build consensus, de-escalate crises, and conduct respectful conversations.
• Strong interpersonal skills to relate with staff and volunteers.
• Excellent written and verbal communication.
• Proficient computer use and MS Office.
• Adherence to dress code (uniform or business casual).
• Must have valid Florida identification.
• Annual Motor Vehicle Record check.
• Compliance with insurance requirements if driving for work.

Responsabilidades

• Engage clients to access meals, showers, clean clothing, and toiletries.
• Maintain meal and shower lists and supervise client areas.
• Assist clients in accessing case management and other Mission House programs.
• Apply client-centered problem-solving and de-escalation techniques.
• Enter client data in HMIS.
• Follow evidence-based homeless service practices (Motivational Interviewing, Harm Reduction, Housing First).
• Submit required forms and documentation for activities.
• Collaborate across Mission House programs to achieve mission.
• Maintain confidentiality of clients, staff, and volunteers.
• Attend conferences, workshops, and staff meetings; support events.

Conocimientos

Food Safety Manager certification

Organization

Crisis de-escalation

Interpersonal skills

Written and oral communication

MS Office proficiency

Attention to detail

Dress code adherence

Florida ID validity

Background check compliance

Educación

Experience in non-profit social services

Herramientas

Microsoft Office

Descripción del empleo

Mission House, Inc. in Jacksonville Beach, FL is seeking a Crisis Care Program Assistant to support the Crisis Care Program Director in delivering meals, showers, clothing, and supportive services to clients experiencing homelessness.

You will help maintain records, coordinate with volunteers, and ensure quality care aligned with Mission House guidelines. This role requires a Food Safety Manager certification within 90 days, strong organizational and communication skills, and the ability to