Criminal Justice Coordinator

HELP USA; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance through Cigna (family

Paid Time Off

401(k) with company contribution

And More

Job summary

HELP USA in New York, NY seeks a Criminal Justice Coordinator to provide individualized case management and housing placement for homeless single adults in transitional shelters.

You will report to the Director of Social Services, manage a caseload, coordinate housing options, assist with budgeting and independent living planning, and connect clients to entitlements and community services. A valid US driver’s license is required; bilingual English/Spanish is a plus.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of 2 years experience in relevant community work or community-centered activities, with experience providing housing counseling and placement services for similar client populations preferred.
• Valid US Driver’s License required.
• Computer literacy, particularly with Microsoft applications, required.
• Excellent interpersonal, oral, and written communication skills.
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Provide individualized case management and housing placement assistance for homeless single adults in transitional shelters.
• Secure permanent housing that meets law enforcement requirements for your caseload.
• Assist clients with budgeting and planning for independent living.
• Identify service delivery gaps and obtain community linkages for housing and employment.
• Ensure clients are in compliance with registration requirements.
• Advocate for clients and navigate the service delivery system to access entitlement services.

Job description

Randalls and Wards Islands, New York, NY, USA

Job Description

Posted Friday, August 28, 2026 at 4:00 AM

Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035

What You’ll Do

As Criminal Justice Coordinator, you’ll provide individualized case management and housing placement assistance for a specialized client population of homeless single adults living in one of our transitional shelters who may have legal restrictions based on criminal history. You’ll report to the Director of Social Services and work closely with the social service team.

Your responsibilities will include:

Working with your caseload of clients to secure permanent housing that meets law enforcement requirements.

Helping your clients with budgeting and planning for independent living.

Identifying service delivery gaps and obtaining community linkages for your clients related to housing and employment.

Ensuring that your clients are in compliance with registration requirements.

Advocating for your clients and assisting them in navigating the service delivery system to ensure they receive appropriate entitlement services.

You’re a great fit for this role if you have:

Bachelor's degree or equivalent experience and skills.

Minimum of 2 years experience in relevant community work or community-centered activities, with experience providing housing counseling and placement services for similar client populations preferred.

Valid US Driver’s License required.

Computer literacy, particularly with Microsoft applications, required.

Excellent interpersonal, oral, and written communication skills.

Bilingual (English/Spanish) is a plus.

Compensation

Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

We Have GREAT BENEFITS!

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution, even if the employee doesn't contribute.
• And More !

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

Randalls and Wards Islands, New York, NY, USA