Criminal History Screening Systems Analyst

RoShay Services; Santa Fe (NM); On-site; USD 60,000 - 90,000; Full time

Job summary

RoShay Services is seeking a detail-oriented professional to support the operation, maintenance, testing, and continuous improvement of a criminal history screening system. The role covers system administration, QA, user support, and documentation within a regulated background-check environment.

The candidate will train users, test system components, and ensure data integrity while maintaining compliance across workflows for healthcare, education, and other authorized users.

Qualifications

• Experience performing QA on databases and large systems.
• Strong documentation and troubleshooting abilities.
• Experience training users and supporting system workflows.

Responsibilities

• Administer the system and ensure reliable performance.
• Perform database QA to maintain data integrity.
• Provide support for background-screening workflows for authorized uses.
• Train users on system functionality and proper usage.
• Test and update system components and enhancements.
• Document issues, support troubleshooting, and assist with resolutions.
• Maintain accurate records and documentation.
• Assist healthcare, education, and other authorized users.

Skills

Systems QA

Database QA

Troubleshooting

Documentation

User training

Support experience

Screening compliance

Job description

RoShay Services is seeking a detail-oriented professional to support the operation, maintenance, testing, and continuous improvement of a criminal history screening system. The role covers system administration, QA, user support, and documentation within a regulated background-check environment.

The candidate will train users, test system components, and ensure data integrity while maintaining compliance across workflows for healthcare, education, and other authorized users.