Criminal Background Researcher (Remote/Hybrid)

InformData, LLC; Phoenix (AZ); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) with Employer Match

Health Savings Account (HSA) with 401K

Company Paid Life and AD&D Insurance

Short- & Long-Term Disability

Employee Assistance Program (EAP)

Paid Time Off

Holidays and Floating Holidays

Jury Duty and Voting Leave

Military Leave

Bereavement Leave

Job summary

InformData, LLC invites applicants for a Criminal Field Researcher role. You will research public records to verify criminal/civil history, support client identity validation, and ensure data accuracy. The team emphasizes compliance, reliability, and timely reporting to maintain safety in communities.

You will build relationships with court personnel, enter findings in proprietary systems, and stay aligned with quality and turnaround targets while working in a hybrid role near the Phoenix area.

Qualifications

• Strong understanding of background screening processes and InformData products.
• Meet quality, performance, turnaround time and delivery standards.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Attention to detail, organization, time-management, and multitasking.
• Professional written and verbal communication.
• Complete required training and apply procedures daily.
• Reliable transportation, computer and high-speed internet.
• Available during courthouse hours and overtime with notice.
• Type at least 35 words per minute.

Responsibilities

• Build and maintain relationships with court personnel.
• Research public records indexes to retrieve information.
• Enter results into proprietary systems marking 'clear' or findings.
• Update Supervisor on holidays, delays, or issues.
• Provide timely updates on issues affecting operations.
• Notify Supervisor about courthouse updates or fee changes.
• Back-up for other field researchers in the area.
• Adhere to quality and turnaround time standards.
• Report quality concerns to Supervisor promptly.
• Support ordering and completion of court copy requests.
• Conduct searches in surrounding areas or online as assigned.
• Participate in performance-based incentive program where applicable.

Skills

Background screening

Operational workflows

Accuracy

Productivity

Turnaround time

Communication

Team collaboration

Typing speed

Tools

Word

Excel

Outlook

PowerPoint

Job description

InformData, LLC invites applicants for a Criminal Field Researcher role. You will research public records to verify criminal/civil history, support client identity validation, and ensure data accuracy. The team emphasizes compliance, reliability, and timely reporting to maintain safety in communities.

You will build relationships with court personnel, enter findings in proprietary systems, and stay aligned with quality and turnaround targets while working in a hybrid role near the Phoenix area.