Crew Scheduler

21 Air LLC.; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

21 Air LLC. is seeking a Crew Scheduler responsible for managing crew assignments and ensuring that all flights are properly staffed with qualified crew members in compliance with FAA regulations. This position is crucial for maintaining operational efficiency.

The ideal candidate will prioritize tasks, demonstrate strong communication skills, and be proficient in Microsoft Office. Flexibility for various shifts is required, along with a high school diploma or equivalent.

Qualifications

• Ability to prioritize tasks and manage multiple responsibilities using company systems.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong verbal and written communications skills.
• Ability to thrive in a fast‑paced, high‑pressure environment while maintaining attention to detail.
• Excellent time management skills with the ability to meet deadlines and make sound decisions quickly.
• Strong customer service orientation and collaborative team player.
• High school diploma or equivalent required.

Responsibilities

• Ensure all flights are fully staffed with current and qualified crew members.
• Monitor flights throughout assigned shift to ensure duty time limitations are not exceeded.
• Manage operational disruptions and solve them in a proactive manner.
• Ensure effective utilization of crew members.
• Demonstrate expected behavior and maintain a customer-friendly attitude.
• Book and monitor travel, hotels, and ground transportation based on company needs.
• Perform other duties as assigned by the Crew Scheduling Manager.

Job description

Job Purpose:

The Crew Scheduler is responsible for ensuring all flights are properly staffed with qualified and current crew members in compliance with FAA regulations and company policies. This role plays a key part in maintaining operational efficiency by managing crew assignments, monitoring duty time limitations, and coordinating travel logistics. The Crew Scheduler serves as a central communication point between departments to support smooth flight operations.

Duties and Responsibilities:

• Ensure all flights are fully staffed with current and qualified crew members in compliance with 14 CFR 121.500 and the Collective Bargaining Agreement.
• Monitor flights throughout assigned shift to ensure duty time limitations are not exceeded.
• Manage operational disruptions and solve them in a proactive manner.
• Running a daily violation report for weekly schedules.
• Ensure effective utilization of crew members.
• Demonstrate expected behavior as well as the ability to remain calm and even-tempered during stressful situations. Maintain a “customer friendly” attitude when communicating with Crewmembers and other Company personnel.
• Ensure completion of daily shift checklists.
• Interface with other departments to adequately plan and coordinate assignments for crewmembers for all flights.
• Ensure crewmember placement for all flights.
• Book, monitor and cancel travel, hotels and ground transportation based on company needs, while monitoring and mitigating travel costs.
• Perform other duties as assigned by the Crew Scheduling Manager based on operational needs.

Requirements

Skills and Qualifications:

• Ability to prioritize tasks and manage multiple responsibilities using company systems, including FlyPal or similar crew management software.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong verbal and written communications skills.
• Ability to thrive in a fast‑paced, high‑pressure environment while maintaining attention to detail.
• Excellent time management skills with the ability to meet deadlines and make sound decisions quickly.
• Strong customer service orientation and collaborative team player.
• High school diploma or equivalent required.

Physical Requirements:

• Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Able to sit or stand for extended periods.
• Flexibility to work various shifts, including evening, weekends, holidays, and eligible overtime