Crew Member — Fast-Paced Service with Flexible Hours

Potbelly Sandwich Works; Grand Rapids (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works in Grand Rapids, MI is hiring friendly, customer-focused Associates to join our fast-paced team. Earn between $13.75 and $14.25 per hour plus digital tips, with a welcoming environment and opportunities for growth.

You will help customers, prepare and serve quality sandwiches, maintain cleanliness, handle cash, and assist with catering orders. We value teamwork, reliability, and a positive attitude.

Qualifications

• Friendly, customer-first mindset and ability to thrive in a fast-paced environment.
• Strong written and verbal communication skills.
• Team player with reliable attendance and positive attitude.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• If 18 or older, use of the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Takes delivery/catering/pickup orders over the phone.
• Other duties as assigned

Skills

Friendly demeanor

Customer-first mindset

Strong communication

Team player

Stand/walk long periods

Lift up to 50 pounds

Job description

Potbelly Sandwich Works in Grand Rapids, MI is hiring friendly, customer-focused Associates to join our fast-paced team. Earn between $13.75 and $14.25 per hour plus digital tips, with a welcoming environment and opportunities for growth.

You will help customers, prepare and serve quality sandwiches, maintain cleanliness, handle cash, and assist with catering orders. We value teamwork, reliability, and a positive attitude.