Crew Member / Cashier

Nafi Recruiting; Roselle (NJ); On-site; USD 13,776 - 20,664; Full time

Job summary

A local restaurant is seeking a Crew Member to assist in providing exceptional customer service. Responsibilities include greeting customers, taking orders, preparing food, managing payments, and maintaining a clean and organized workspace. The ideal candidate should be punctual, work well in a team, and handle cash transactions efficiently. This role is essential in ensuring customer satisfaction during busy shifts in a fast-paced restaurant environment.

Qualifications

• Ability to serve customers in a timely manner.
• Experience in working within a team setting.
• Familiarity with cash handling and register operations.

Responsibilities

• Serve customers efficiently and courteously.
• Assist in training new Crew Members.
• Follow security and safety procedures of the restaurant.
• Take customer orders and manage payments.

Skills

Customer service skills

Teamwork

Time management

Job description

A Crew Member, or Restaurant Crew Member, is responsible for assisting a team of restaurant staff in preparing orders and interacting with customers. Their duties include greeting customers and inputting their order requests into a computer system, working as part of an assembly line to cook and package orders and maintaining a clean workspace by sanitizing surfaces before, during and after shifts.

Duties and responsibilities:

• Serving customers in a timely manner
• Assisting in the training of new Crew Members
• Working within a team setting to meet sales goals during a shift
• Following the company’s security and safety procedures
• Arriving for the start of their shift on time and staying until all duties are complete
• Take customer orders at the counter
• Receive payments and present change to customers
• Pack food items, make coffee, and fill beverage cups
• Function as the host/hostess of the restaurant
• Make reservations for customers
• Receive food checks from waiters or customers
• Appeal to impatient or irritated customers, especially during rush hours
• Manage the register, including all credit card and cash operations
• Ensure a balance of the register at the end of the shift or working period