A Crew Member, or Restaurant Crew Member, isresponsible for assisting a team of restaurant staff in preparing orders andinteracting with customers. Their duties include greeting customers andinputting their order requests into a computer system, working as part of an assemblyline to cook and package orders and maintaining a clean workspace by sanitizingsurfaces before, during and after shifts.
Duties and responsibilities:
- Servingcustomers in a timely manner
- Assistingin the training of new Crew Members
- Workingwithin a team setting to meet sales goals during a shift
- Followingthe company’s security and safety procedures
- Arrivingfor the start of their shift on time and staying until all duties arecomplete
- Take customer orders at thecounter
- Receivepayments and present change to customers
- Packfood items, make coffee, and fill beverage cups
- Functionas the host/hostess of the restaurant
- Makereservations for customers
- Receivefood checks from waiters or customers
- Appealto impatient or irritated customers, especially during rush hours
- Managethe register, including all credit card and cash operations
- Ensurea balance of the register at the end of the shift or working period