Crew Member

Dunkin' Donuts; Twelve Points (IN); On-site; USD 17,000 - 19,000; Part time

Job summary

Dunkin' Donuts welcomes a friendly Crew Member to join our team and help deliver great guest experiences at our Indiana location. You will assist with order taking, food and beverage preparation, and keeping the work area clean and organized throughout each shift.

You will work with a fast-paced crew, follow safety and brand standards, handle cash transactions accurately, and support ends-of-shift tasks. Training and hospitality remain central to this role.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment.

Responsibilities

• Team Environment – communicate appropriately with fellow team members, treat others with respect, be punctual and prepared for shifts.
• Operations Excellence for Guest Satisfaction – prioritize guests, respond to needs with urgency, maintain brand standards and cleanliness.
• Profitability – follow recipes and procedures, handle cash securely, follow safety rules and franchise policies.

Skills

Fluent English

Cash handling

Restaurant equipment operation

Job description

CREW MEMBER

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include:

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.