Crew Member

Dunkin' Donuts; Schererville (IN); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

Dunkin' Donuts is hiring a Crew Member to deliver fast, friendly service in Schererville. You will work as part of a team to greet guests, take orders, prepare beverages and food, and ensure cleanliness and safety on the floor.

Responsibilities include communicating with teammates, handling transactions accurately, following recipes and brand standards, and assisting with training others as needed. This role emphasizes guest satisfaction and a positive, punctual work ethic.

Qualifications

• Fluent English required for communication with guests and team members.
• Ability to count money and make change accurately.
• Able to operate restaurant equipment and follow safety procedures.
• Minimum age requirements may apply in some locations.

Responsabilités

• Team Environment – Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Arrive ready to work on time.
• Operations Excellence for Guest Satisfaction – Hold guests as highest priority and ensure each guest is highly satisfied with their experience. Resolve problems with urgency and adhere to brand standards.
• Profitability – Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security; prepare products following recipes and standards.

Connaissances

Fluent English

Cash handling

Equipment operation

Description du poste

CREW MEMBER

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include:

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.