Crew Member

Dunkin' | Askar Management; Southbury (CT); On-site; USD 17,000 - 21,000; Full time

Job summary

Dunkin' is hiring Crew Members in Southbury, CT. You will prepare food and beverages, greet guests, and keep a clean, safe workspace while delivering fast, friendly service.

This role emphasizes teamwork, adherence to brand standards, and attention to food safety, with opportunities to learn all Dunkin' procedures and promotions.

Qualifications

• No formal education required; applicants must be available to work flexible hours.
• Ability to learn Dunkin' procedures and safety standards.
• Ability to communicate clearly with guests and team.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards and procedures.
• Prepare food and beverages per Dunkin guidelines.
• Assemble and package orders.
• Answer guest questions about the menu and promotions.
• Maintain a clean and organized workstation.
• Clean equipment, service areas, and guest areas.
• Stock items at the workstation.
• Take orders at the Drive Thru or Front Counter and handle payments if applicable.
• Meet speed of service standards with accurate orders.
• Serve and communicate with guests.
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Organize stock room and refrigerated areas.

Skills

Customer service

Food preparation

Teamwork

Cash handling

Job description

We are hiring Crew Members! A Dunkin’ Crew Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space