Crew Member

Ontario Trillium Foundation; Southbury (CT); On-site; USD 16,531 - 20,664; Full time

Job summary

Dunkin’ is hiring Crew Members in Southbury, Connecticut. As a Crew Member, you will be responsible for preparing food and beverages per Dunkin’s standards while providing exceptional service to guests.

The ideal candidate should be able to maintain cleanliness, manage stock, and effectively communicate with both guests and coworkers. The role involves standing for long periods and the capability to lift objects up to 20lbs.

Responsibilities

• Prepare food and beverages according to operational standards.
• Maintain a clean and organized workstation.
• Communicate effectively with guests and coworkers.

Job description

We are hiring Crew Members! A Dunkin’ Crew Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest‑focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space