Crew Member

Dunkin' | Askar Management; New Milford (CT); On-site; USD 17,000 - 22,000; Part time

Job summary

Dunkin is hiring Crew Members to support food and beverage preparation, guest service, and maintaining a clean, safe workspace. You will follow brand standards and assist with order assembly and packaging, while engaging with guests and teammates across front-of-house areas.

The role emphasizes quick, accurate service, knowledge of the menu, and collaboration with managers to ensure a positive guest experience. Training and a fast-paced environment are part of daily duties.

Qualifications

• Customer-service oriented with ability to handle guests positively.
• Ability to work in a fast-paced environment and meet speed of service targets.
• Good communication and teamwork skills.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the restaurant menu, including promos, and answer guest questions.
• Maintain a clean and organized workstation.
• Clean equipment, service areas, and guest areas.
• Stock items at the workstation.
• Take Drive Thru or Front Counter orders and handle payments (if applicable).
• Meet speed of service standards and deliver accurate orders.
• Serve and communicate with guests.
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock room and refrigerated areas.

Job description

We are hiring Crew Members! A Dunkin’ Crew Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space