Crew Member

Ontario Trillium Foundation; New Milford (CT); On-site; USD 16,531 - 20,664; Full time

Job summary

Dunkin’ is hiring Crew Members in New Milford, Connecticut. As a Crew Member, you'll be responsible for food and beverage preparation while ensuring excellent guest service. This role includes tasks such as maintaining cleanliness in the workspace, adhering to food safety standards, and effectively communicating with guests. Successful candidates should manage multiple tasks in a fast-paced environment. A focus on teamwork and a passion for service are essential.

Qualifications

• Ability to follow Brand standards and recipes.
• Strong understanding of food safety standards.
• Excellent communication skills for guest interaction.

Responsibilities

• Prepare food and beverages according to operational standards.
• Maintain a clean and organized workstation.
• Serve and communicate effectively with guests.

Job description

We are hiring Crew Members! A Dunkin’ Crew Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest‑focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space