Crew Member

Marugame-Udon; San Ramon (CA); On-site; USD 20,664,000 - 27,552,000; Part time

Job summary

Marugame-Udon in San Ramon is seeking a Team Member to help deliver exceptional guest experiences through accurate food preparation and friendly service. You will follow recipes, handle hot and cold foods, maintain sanitation, and work across kitchen stations with a cooperative team to meet demand during peak hours.

A strong work ethic and positive attitude are essential, with emphasis on Omotenashi and guest interaction.

Qualifications

• Ability to work in a fast-paced environment.
• Ability to maintain professional appearance and hygiene.
• Strong guest interaction and service mindset.

Responsibilities

• Follow recipes accurately and maintain food preparation processes.
• Complete hot and cold food preparation assignments accurately and timely.
• Prepare food throughout the day as needed to meet business volume.
• Maintain proper portion control and monitor food levels.
• Maintain sanitation standards during cooking and prep.
• Provide outstanding Omotenashi and guest interaction.

Skills

Omotenashi

Teamwork

Customer service

Communication

Job description

OmotenashiThe word translates to mean Japanese hospitality. For us it is our commitment to our food, our service, and to our team so that every guest experience is memorable. To achieve this commitment, we focus on exceptional training and development which is why majority of our managers have been promoted from our hourly team.Team Member's principal responsibilities include, but are not limited to following:Follow recipes accurately and maintaining food preparation processes such as prepping, cooking, mixing dough, and safe knife handlingComplete hot and cold food preparation assignments accurately, neatly, and in a timely fashionPrepare food throughout the day as needed, anticipating and reacting to business volumeMaintain appropriate portion control and consistently monitoring food levels on the line when preparing and cooking foodMaintain proper food handling, safety, and sanitation standards while preparing and cooking foodProvide outstanding Omotenashi and guest interactionRequirements:3 shifts a week minimumAbility to work in a busy, fast environmentAbility to develop positive working relationships with all restaurant employees and work as a team by helping others as needed or requestedAbility to speak clearly and listen attentively with guests and other employeesAbility to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignmentsMust maintain good hygiene with a clean and polished appearance and uniformAble to exhibit a positive and helpful attitude, and provide exceptional customer serviceMust work with a sense of urgency, no matter the level of businessAbility to demonstrate a complete understanding of the menuAble to follow instructions for recipes and sanitation guidelinesAbility to be cross-trained in all areas of the kitchen and linePunctual, strict attendance policyAbide by policy/procedure