Crew Member

SERVE Hospitality Group; Royal Oak (MI); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Paid training

Team rewards

Exclusive discounts

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

SERVE Hospitality Group is hiring upbeat Crew Members to deliver great guest experiences in a fast-paced, friendly environment. You’ll join a team that values growth, flexibility and good vibes with no experience required—full training is provided.

Earn $12–$14 per hour plus tips, with a work-life balance through flexible scheduling and consistent closing times. We offer a benefits package including medical, dental, vision, and a 401(k) with a 4% company match, depending on tenure and hours.

Qualifications

• No experience required; full training provided.
• Legal to work in the United States.
• Minimum age 14; work permit may be required depending on state rules.

Responsibilities

• Prepare food and smoothie items following established recipes.
• Provide fast, friendly, and accurate service to every guest.
• Ensure correct portioning and proper temperature standards.
• Share knowledge of ingredients, menu items, and pricing with guests.
• Use the POS system accurately and assist guests with payments.
• Maintain store cleanliness and follow food safety guidelines.
• Support opening, closing, and shift transition procedures.
• Communicate guest concerns or issues promptly to management.
• Contribute to a positive, team‑oriented environment.

Skills

Team player

Strong communication

Customer service minded

Adaptable learner

Reliable and punctual

Active and energetic

Job description

About the Role

We’re looking for upbeat, friendly, and reliable Crew Members who love creating great guest experiences in a fast‑paced, positive environment. Whether this is your first job or your next step, you’ll join a team that values growth, flexibility, and good vibes.

Why Join Us?

• Competitive hourly pay of $12 - 14 per hour plus tips! Compensation is based on availability and experience*
• Work-life balance with flexible scheduling and consistent closing times (9 pm)
• Clean, healthy environment – no fryers, no grease, just fresh ingredients
• Career growth opportunities with clear internal promotion pathways
• Fun, fast-paced atmosphere with room for creativity
• Employee perks with paid training, team rewards, and exclusive discounts
• SERVE benefits package including medical, dental and vision insurance, plus a 401(k) with 4% company match (eligibility based on tenure, age, and hours requirements)

Key Responsibilities:

• Prepare food and smoothie items following established recipes
• Provide fast, friendly, and accurate service to every guest
• Ensure correct portioning and proper temperature standards
• Share knowledge of ingredients, menu items, and pricing with guests
• Use the POS system accurately and assist guests with payments.
• Maintain store cleanliness and follow food safety guidelines.
• Support opening, closing, and shift transition procedures.
• Communicate guest concerns or issues promptly to management.
• Contribute to a positive, team‑oriented environment.

Our Ideal Candidate:

• Motivated team players with high energy and positive attitudes
• Strong communicators who enjoy engaging with guests and coworkers
• Customer‑service minded individuals who take pride in delivering a great experience
• Adaptable learners who thrive in fast‑moving environments
• Reliable and punctual team members with dependable work habits
• Comfortable being active, including standing and walking throughout shifts
• Flexible with scheduling, including evenings and weekends
• Legally authorized to work under State and Federal Guidelines, and minimum age 14 (may require work permit depending on state regulations)
• No experience needed — we provide full training!

SERVE Hospitality Group is an Equal Opportunity Employer.