Crew Member

Dufry Careers; Baltimore (MD); On-site; USD 18,666 - 21,049; Full time

Job summary

The Crew Member position at Baltimore F&B within the airport operates in a fast-paced food service environment. Responsibilities include cleaning, stocking, basic kitchen tasks, inventory handling, and customer service in accordance with HMSHost standards.

This non-exempt role emphasizes friendly guest interactions, safety, and efficient operations across shifts, contributing to a clean, organized unit and a positive guest experience.

Qualifications

• Demonstrates ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner.
• Ability to bend, twist, and stand to perform normal job functions.
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers.
• Customer service and cash handling experience preferred.

Responsibilities

• Cleans and stocks customer eating areas, workstations, and equipment.
• Greets customers with a smile and follows HMSHost policies.
• Maintains knowledge of products and services available in the unit.
• Transfers supplies and equipment between storage and work areas by hand or cart.
• Assists with a variety of kitchen-related functions as needed.
• Receives inventory, moves and lifts food and beverage products and supplies.

Skills

Customer service

Cash handling

Friendly interaction

Job description

Location & Compensation

Airport Location: Baltimore F&B
Advertised Compensation: $13.55 to $15.28

Crew Member

Summary

The Crew Member is responsible for performing a variety of duties within a fast food establishment which may include cleaning the food or stock areas, operating fryers & microwaves, manning food preparation production line, assisting in the kitchen area, and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position.

Essential Functions

• Cleans and stocks customer eating area(s), workstations, and equipment
• Greets all customers with a smile and friendly greeting and follows all HMSHost customer service policies and procedures
• Maintains a solid knowledge of product and services available in unit
• Transfers supplies and equipment between storage and work areas by hand or cart
• Assists with a variety of kitchen-related functions as needed
• Receives inventory, move and lift food and beverage products and supplies

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Ability to bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Customer service and cash handling experience preferred

Drug Free Workplace (DFW)

Equal Opportunity Employment

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).