Crew Member

HMSHost; Birmingham (AL); On-site; USD 25,000 - 30,000; Full time

Job summary

HMSHost is seeking a Crew Member in Birmingham, Alabama, responsible for a variety of fast food duties including cleaning, customer service, and food preparation. Applicants should demonstrate strong customer service skills and the ability to interact positively with coworkers and the public. The role involves maintaining cleanliness and stocking areas, as well as assisting in kitchen functions. The position values enthusiastic interaction and may require cash handling experience.

Qualifications

• Ability to bend, twist, and stand to perform normal job functions.
• Requires the ability to speak, read, and understand instructions and policies.
• Must converse comfortably with customers.

Responsibilities

• Cleans and stocks customer eating area(s) and equipment.
• Greets all customers with a friendly greeting.
• Maintains knowledge of products and services in the unit.
• Transfers supplies between storage and work areas.
• Assists with kitchen-related functions as needed.
• Receives inventory and lifts food and beverage products.

Skills

Customer service skills

Ability to interact with the public

Cash handling experience

Job description

Summary

The Crew Member is responsible for performing a variety of duties within a fast food establishment which may include cleaning the food or stock areas, operating fryers & microwaves, manning food preparation production line, assisting in the kitchen area, and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non‑exempt position.

Essential Functions

• Cleans and stocks customer eating area(s), workstations, and equipment
• Greets all customers with a smile and friendly greeting and follows all HMSHost customer service policies and procedures
• Maintains a solid knowledge of product and services available in unit
• Transfers supplies and equipment between storage and work areas by hand or cart
• Assists with a variety of kitchen-related functions as needed
• Receives inventory, move and lift food and beverage products and supplies

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Ability to bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Customer service and cash handling experience preferred

Equal Employment Opportunity Statement

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti‑discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).