Crew Leader/Lead Installer

Garage Kings; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Garage Kings, a leading floor coatings franchise, seeks a Crew Leader to guide a team of installers in Austin, Texas. This role focuses on overseeing installation processes, ensuring safety, and maintaining customer satisfaction through effective communication. Candidates should demonstrate strong leadership abilities and a commitment to quality work.

Benefits

Highly competitive compensation

Yearly conference with all travel expenses covered

Positive workplace culture

Qualifications

• Must be knowledgeable about installation processes and equipment.
• Excellent leadership and communication skills are essential.

Responsibilities

• Direct, oversee, and participate in daily work with installers.
• Provide direction for crew and ensure clear communication with customers.
• Participate in training and ensure safety practices.

Skills

Leadership

Communication

Problem-solving

Job description

Garage Kings is the leading residential floor coatings franchise in North America.

Garage Kings franchisees are seeking installers and sales professionals who want to be great business people. With comprehensive training in sales, products, installation, service and business development, we give our team the support they need to be successful.

Garage Kings is growing across North America.

Our network of skilled installers and sales people is rapidly expanding. We’re seeking people who love what they do, and are ready to work hard and stand behind their work. Is that you? Get trained on proven systems that are backed by the support of a growing franchise.

Job Description

The Crew Leader’s role is to direct, oversee and participate in the daily work of the engaged project with their installers. They will report directly to the Regional Install Manager, and serve as the on-site liaison between management, customers and the installers. The Crew Leader must provide clear and concise direction for their crew, while setting the standard example of brand standards and conduct. They must be knowledgeable of the installation process as well as all equipment required for each project. The Crew Leader should have excellent leadership and communication skills in order to effectively lead their crew on each project.

Physical Demands:

• May be on your feet for long periods of time
• Occasional lifting of materials up to 75+ pounds
• Ability to move in awkward/tight positions
• Occasional exposure to epoxy and other potentially hazardous materials

Basic Duties

• Provide direction to installers
• Assess and procure all equipment and materials for install
• Provide clear communication with all customers as to what to expect during the install process
• Participate in employee training with management
• Ensure all employees are working in a safe environment and using proper safety practices
• Drive vehicles as needed
• Ensure all company property, including tools and materials, are always secure
• Measure and mix materials per instructions necessary for job
• Ensure all required paperwork is completed accurately and timely, and turned into management
• Ensure vehicle and/or trailer are always clean and orderly
• Restock and prep vehicle for the next workday
• Communicate all issues regarding broken equipment, customer and employee relations, material and any other concerns to management
• Other reasonable duties per management’s request

Company Policy / Procedure Compliance

• Follow all company policies and procedures as well as all local, state/provincial and federal laws
• Follow all company safety procedures
• The company does not tolerate sexual or other unlawful discriminatory actions, gestures, harassment or statements
• Any of these behaviors are subject to personnel action up to and including immediate termination and are to be reported to management immediately
• Maintain confidentiality of company records and information at all times
• Wear purple t-shirts on Friday the 13th

Shared Duties, Spaces and Responsibilities

All employees are responsible for the following:

• Ensuring that customers are completely satisfied with their experience
• Answering the phone and responding to inquiries
• Ensuring all equipment is in working order and reporting issues to management
• Providing basic assistance and minor first aid (e.g., if a customer or coworker asks for a bandage)
• Ensuring that the facility is clean at all times

Benefits/Perks

• Highly competitive compensation
• Yearly conference with all travel expenses covered
• "Great place to work -- All for one and one for all!"