Crew Leader, Janitorial and Custodial Services, Day Shift (5:50 a.m.- 2:20 p.m.)

SOAR365; Richmond (VA); On-site; USD 42,000 - 55,000; Full time

Job summary

SOAR365 in Richmond, VA, seeks a Janitorial Crew Leader to guide daily custodial operations and mentor a dedicated team. You will help maintain clean, safe, welcoming environments for our customers and staff.

You will lead by example, assign tasks, monitor quality, and partner with management on improvements while performing custodial duties as needed. Experience in supervision is a plus.

Qualifications

• Strong leadership and interpersonal skills to lead a custodial crew
• Excellent communication and organizational abilities
• Ability to train staff and ensure safety and quality standards
• High school diploma or GED preferred but not required

Responsibilities

• Lead daily janitorial crew, assign tasks, monitor performance and quality inspections
• Train employees, manage schedules and records, and coordinate supplies/equipment
• perform custodial duties as needed and support management with improvement initiatives
• Ensure safety compliance and contract requirements are met on every shift

Skills

Leadership

Communication

Team motivation

Problem solving

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Join SOAR365 as our Crew Leader for Janitorial & Custodial Services, where you will play a key role in leading custodial operations and supporting a high-performing team. In this leadership role, you will oversee daily services, mentor janitorial staff, and help maintain clean, safe, and welcoming environments for our customers.

This position is ideal for someone who enjoys leading by example, maintaining high-quality standards, and contributing to operational excellence. If you are a hands-on leader committed to teamwork, safety, and customer satisfaction, we invite you to apply and grow with us.

A little about us:

For more than 70 years, SOAR365 has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we're proud to help people of all abilities thrive.

We are also proud to be recognized as an Employer of Choice, offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.

What You’ll Do

As a Janitorial Crew Leader, you'll lead and coordinate the daily activities of a janitorial crew, assign work, monitor performance, conduct quality inspections, train employees, maintain schedules and records, manage supplies and equipment, and ensure all work is completed safely and efficiently. The role also includes performing custodial duties as needed and partnering with management to address operational needs and continuous improvement efforts.

What Success Looks Like

In this role, you'll consistently deliver high-quality cleaning services, maintain safety and compliance standards, support a productive and engaged team, resolve issues proactively, and ensure all work is completed on schedule and to contract requirements.

What We're Looking For

We're looking for a dependable leader with strong communication and interpersonal skills who can motivate others, solve problems effectively, and lead by example. The ideal candidate is organized, detail-oriented, customer-focused, and comfortable balancing supervisory responsibilities with hands-on custodial work.

Qualifications

A valid driver's license (Real ID) with an insurable driving record is required, along with basic computer and math skills and the ability to lift up to 50 pounds, bend, kneel, and work from a 6-foot ladder. Janitorial experience and prior supervisory experience in a custodial, facilities, or work-crew environment are preferred. A high school diploma or GED is a plus but not required.

EO/AA Veterans/Disabled and other protected categories

Drug-Free Workplace

Reasonable Accommodations

SOAR365 employees benefit from working for a rehabilitative non-profit agency that specializes in providing employment opportunities for people with disabilities