Supervisor, Adult Day Program (Full-Time)

SOAR365; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Merit increases

Health, dental, and vision coverage

12 paid holidays

Sick and vacation leave

ZayZoon paycheck access

Disability benefits

Flexible spending accounts (FSA)

403(b) retirement with employer match

Life insurance

Employee development and training

Wellness programs

Tuition discounts at South University

Job summary

SOAR365 in Richmond, VA, is seeking an Adult Day Program Supervisor. You will lead center-based and community activities, superviseDirect Support Professionals, and ensure high-quality care for participants while fostering independence and dignity.

You will oversee programming, budgeting, documentation, and regulatory compliance, while maintaining strong relationships with families and stakeholders to expand opportunities for individuals with disabilities.

Qualifications

• Five years’ experience in human services or related field.
• Bachelor’s degree preferred.
• Ability to manage staff schedules and supervise teams.
• Knowledge of Medicaid/licensure regulations and positive behavioral supports.
• Valid Virginia Driver's License and ability to obtain Medication Administration certification within 60 days.

Responsibilities

• Oversee staff, programming, and administrative operations of SOAR365 Day Support Center.
• Recruit, train, and evaluate Direct Support Professionals; ensure certifications are current.
• Design purposeful activities, manage budgets and supplies, build stakeholder/family relationships.
• Maintain meticulous documentation, audits, incident reporting, HIPAA compliance.
• Provide direct support as needed and serve as a liaison between leadership and daily operations.

Skills

Team leadership

Staff scheduling

Regulatory compliance

HIPAA knowledge

Behavior supports

Education

Bachelor's degree

Job description

About the Role

As an Adult Day Program Supervisor at SOAR365, you do more than manage operations; you act as a champion for individuals with disabilities, ensuring they receive life-changing support in our Day Support program. By leading a dedicated team and overseeing both center-based and community activities, you turn our mission into action, creating a safe, engaging environment where the people we serve can truly thrive. This role is vital because your leadership directly dictates the quality of care and the level of impact we have on our participants' lives, making every day an opportunity to foster independence, dignity, and purpose.

Who We Are: SOAR365

For more than 70 years, SOAR365 has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we're proud to help people of all abilities thrive.

We are also proud to be recognized as an Employer of Choice, offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.

Key Responsibilities & Duties

In this role, you will be responsible for the comprehensive management of staff, programming, and administrative operations at SOAR365. This role involves recruiting, training, and evaluating Direct Support Professionals while ensuring all team members remain compliant with mandatory certifications, such as CPR/First Aid and medication administration. Beyond personnel management, the supervisor drives program quality by designing purposeful activities, managing budgets and supplies, and fostering relationships with stakeholders and families to expand opportunities for participants. Administratively, the position ensures operational excellence through meticulous documentation auditing, incident reporting, and maintaining strict adherence to HIPAA and agency safety policies. Ultimately, the supervisor acts as a critical link between program leadership and daily execution, filling in as needed to provide direct support and ensure the seamless delivery of mission‑aligned services.

Requirements & Qualifications

Qualified candidates will possess at least five years of experience in human services or a related field, with a strong preference for a Bachelor's Degreeand a proven track record of leading or supervising teams. This role requires a professional who can skillfully manage staff schedules, implement individualized service plans, and foster a creative, collaborative team environment. A deep understanding of the needs of persons with disabilities-including the application of positive behavioral supports and knowledge of Medicaid and licensure regulations-is essential. Additionally, the position demands exceptional organizational skills for documentation, a valid Virginia Driver's License, and the ability to obtain Medication Administration certification within 60 days of hire.

Hours & Schedule

Monday–Friday, 8:00 a.m.–4:30 p.m.

Total Rewards & Benefits

Our market-competitive total rewards package includes:

• Merit increases

• Comprehensive health, dental, and vision coverage

• 12 paid holidays

• Sick and vacation leave

• Immediate access to your paycheck through ZayZoon

• Short- and long-term disability benefits

• Flexible spending accounts (FSA)

• 403(b) retirement plan with employer match and immediate vesting

• Life insurance

• Employee development and training programs

• Wellness programs

• Discounted tuition to South University

Equal Opportunity & Workplace Commitment

SOAR365 is an EO/AA Employer and welcomes applicants who are Veterans, individuals with disabilities, and those from other protected categories.

We are a Drug-Free Workplace.

Reasonable Accommodations

If you need reasonable accommodation when applying for a position on our website, please contact us at [phone] and ask for Human Resources.