Crew Lead Mitigation- Austin TX

American Restoration; Round Rock (TX); On-site; USD 42,000 - 72,000; Full time

Job summary

Cavalry Construction seeks a Lead Mitigation Technician based in Austin, Texas. You will oversee and execute water, fire, mold, and other environmental mitigation projects from start to finish, ensuring quality and safety while delivering exceptional customer service.

You will coordinate field crews, communicate with homeowners and project managers, document progress, and assist with on-site estimates while upholding IICRC standards and company protocols.

Qualifications

• 2+ years of mitigation/restoration experience preferred.
• Strong leadership and communication skills.
• Ability to lift 50+ lbs and work in challenging environments.
• Experience with on-site documentation and reporting.

Responsibilities

• Lead mitigation projects for water, fire, mold, and environmental damages.
• Oversee field crews, assign tasks, and monitor productivity.
• Explain processes to homeowners and coordinate with project managers.
• Complete site documentation including moisture readings and photos.
• Enforce safety protocols and OSHA guidelines on site.

Skills

Leadership

Communication

Physical fitness

Valid drivers license

Problem-solving

Mobile apps familiarity

Education

IICRC WRT certification

Tools

Dash

Xactimate

Job description

Crew Lead Mitigation Technician – Job Description

Lead Mitigation Technician – Austin, Texas

Position Summary

Cavalry Construction has an open listing for a Lead Mitigation Technician who currently resides in Austin, Texas. The Lead Mitigation Technician is responsible for overseeing and executing water, fire, mold, and other environmental mitigation projects from start to finish. This role ensures that all work meets industry standards, company quality expectations, and safety guidelines while providing exceptional customer service. The Lead Mitigation Technician coordinates field crews, communicates with homeowners and project managers, and ensures timely and accurate documentation.

Key Responsibilities

Project Execution & Oversight

• Lead and perform water, fire, mold, and environmental mitigation services.
• Assess damages, determine scope of work, and recommend appropriate mitigation strategies.
• Set up, monitor, and maintain mitigation equipment, including dehumidifiers, air movers, air scrubbers, and specialty drying tools.
• Ensure all work complies with IICRC standards and company protocols.

Team Leadership

• Guide and train technicians in proper mitigation techniques, equipment usage, and safety procedures.
• Assign daily tasks and oversee productivity and workflow on job sites.
• Ensure clear communication across team members, office staff, and management.

Customer & Client Communication

• Explain mitigation processes and timelines to customers in a professional and reassuring manner.
• Maintain strong relationships with homeowners, insurance adjusters, and project managers.
• Address customer concerns promptly and elevate issues when necessary.

Documentation & Reporting

• Complete and upload job documentation, including moisture readings, photos, sketches, and daily notes.
• Maintain accurate records of equipment usage and job progress.
• Assist with estimating by providing detailed on-site information.

Safety & Compliance

• Enforce safety protocols and maintain a clean, hazard-free job site.
• Ensure proper use of PPE and adherence to OSHA guidelines.

Qualifications

• 2+ years of experience in mitigation, restoration, or related field (preferred).
• IICRC WRT certification (preferred).
• Valid driver's license with a clean driving record.
• Strong leadership and communication skills.
• Ability to lift 50+ lbs, work in confined spaces, and perform physically demanding tasks.
• Proficiency with mobile apps or job-tracking software (e.g., Dash, Xactimate) (preferred).

Core Competencies

• Self-Motivated
• Problem-solving and critical thinking
• Customer-focused mindset
• Accountability and dependability
• Time management and organization

Work Environment

• Regular exposure to water-damaged, mold-affected, or fire-damaged environments.
• Ability to work after hours, weekends, or on-call shifts as needed.
• Work Location: In person.