Crew Lead: Growth-Oriented Shift Supervisor

Original Tommys; Los Angeles (CA); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health benefits

Employee Meal Program

Growth opportunities

Résumé du poste

Original Tommy’s Hamburgers in Los Angeles is seeking a Restaurant Crew Lead to supervise and coach team members, uphold Tommy’s standards, and deliver outstanding customer experiences.

The role focuses on scheduling, safety, food prep, and seamless operation during shifts; you will work with management to review performance, ensure compliance, and maintain a positive, fast-paced environment.

Qualifications

• Experience leading restaurant teams and ensuring standards.
• Strong customer service and conflict resolution skills.
• Ability to train staff and manage schedules.
• Knowledge of food safety procedures.
• Excellent English communication.

Responsabilités

• Supervise and coach team members to Tommy's standards.
• Collaborate with upper management on performance reviews and discipline.
• Resolve customer incidents and handle inquiries.
• Manage schedules, timekeeping, breaks.
• Ensure staff follow security and safety practices.
• Oversee cash handling, inventory, and cashier duties.
• Communicate order needs and deliveries with the Unit Manager.
• Assist with prep, setup, breakdown, and sanitation.
• Maintain professionalism and teamwork.
• Adhere to all policies and laws.

Connaissances

Team leadership

Staff coaching

Customer service

Schedule management

Food safety

English communication

Training crew lead

Description du poste

Original Tommy’s Hamburgers in Los Angeles is seeking a Restaurant Crew Lead to supervise and coach team members, uphold Tommy’s standards, and deliver outstanding customer experiences.

The role focuses on scheduling, safety, food prep, and seamless operation during shifts; you will work with management to review performance, ensure compliance, and maintain a positive, fast-paced environment.