Shift Leader: Fast-Paced Guest Service & Growth

Tommy Car Wash Systems; Toledo, Northern (OH, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Full benefits

401(k) with company match

Paid time off

Tuition help

Promote from within culture

Job summary

Tommy’s Express Toledo is seeking a proactive Shift Lead to supervise the team, deliver great guest experiences, and keep the wash running smoothly.

Lead by example, coach teammates, assist with memberships, and resolve guest concerns in a fast-paced environment, with hours from 7 AM to 9 PM.

Join a team that values growth, offers benefits, and promotes from within, with weekend availability and opportunities for advancement.

Qualifications

• Leadership and guest-service oriented mindset.
• Strong interpersonal skills with a customer-first approach.
• Comfort with technology and equipment used in car-wash environments.
• Ability to thrive in a fast-paced setting while maintaining quality.
• Reliable and flexible with scheduling.

Responsibilities

• Lead the team during shifts
• Deliver great guest service
• Open and close the wash
• Keep site clean and ready
• Support membership sales
• Handle guest concerns

Skills

Leadership

People skills

Tech comfortable

Fast-paced

Reliability

Job description

Tommy’s Express Toledo is seeking a proactive Shift Lead to supervise the team, deliver great guest experiences, and keep the wash running smoothly.

Lead by example, coach teammates, assist with memberships, and resolve guest concerns in a fast-paced environment, with hours from 7 AM to 9 PM.

Join a team that values growth, offers benefits, and promotes from within, with weekend availability and opportunities for advancement.