Crew Chief

SERVPRO of Baldwin, Putnam and Jones Counties - 9936; Milledgeville (GA); On-site; USD 22,041 - 24,796; Full time

Job summary

SERVPRO of Baldwin, Putnam and Jones Counties - 9936 is looking for a Restoration Supervisor to lead projects ensuring a quality customer experience. Responsibilities include coordinating production processes, managing technician activities, and ensuring job safety.

Candidates should have at least 1 year of experience in cleaning or restoration, a valid driver’s license, and the ability to lift substantial weights. This role offers competitive pay of $16.00 - $18.00 per hour.

Qualifications

• 1+ year of experience in cleaning, restoration, or construction.
• IICRC certification required within 6 months of hire date.
• Ability to lift 50 to 100 pounds with assistance.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage customer satisfaction tracked with online reviews.
• Document detailed job files.

Skills

Cleaning and restoration experience

Customer service management

Team supervision

Knowledge of OSHA guidelines

Technology proficiency

Education

High school diploma or GED

Tools

Cleaning agents

Restoration equipment

Job description

SERVPRO of Baldwin, Putnam and Jones Counties – 9936 is hiring a Restoration Supervisor!

Competitive compensation and a frontline role demonstrating the SERVPRO® brand’s Here to Help® commitment to customers and clients. The Restoration Supervisor coordinates and monitors work activities on projects to ensure successful service delivery and a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled, ensuring quality control.
• Manage the customer and client experience and overall satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Position Requirements

• Valid driver’s license.
• High school diploma or GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification required within 6 months of hire date.
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, and work in tight spaces such as crawl spaces and attics.
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with and around cleaning agents.
• Ability to successfully complete a background check subject to applicable law.
• Ability to use technology.

Compensation

$16.00 – $18.00 per hour.

Picture Yourself Here Fulfilling Your Potential

At SERVPRO ®, you can make a positive difference in people’s lives each and every day. We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service.