Restoration Supervisor

Servpro Industries, Inc.; Redondo Beach (CA); Sur place; USD 50 000 - 72 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Résumé du poste

A leading restoration service provider in Redondo Beach is seeking a Restoration Supervisor to oversee projects and manage quality control. The ideal candidate will have a high school diploma and at least 1 year of experience in cleaning or restoration, alongside strong customer service skills. Responsibilities include supervising technicians, ensuring project success, and maintaining customer satisfaction. This role offers competitive compensation ranging from $50,000 to $72,000 annually, and an opportunity to make a positive impact in the community.

Qualifications

• Valid driver’s license required.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus.

Responsabilités

• Coordinate and perform production processes and ensure quality control.
• Manage customer satisfaction and reviews.
• Supervise restoration technicians.

Connaissances

Cleaning and restoration knowledge

Team leadership

Customer service

OSHA compliance

Formation

High school diploma/GED

Description du poste

SERVPRO - Redondo Beach/Manhattan Beach is hiring a Restoration Supervisor!

SERVPRO - Redondo Beach/Manhattan Beach offers:

• Competitive compensation

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Compensation: $50,000.00 - $72,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.