Credit Specialist - Columbus, OH

Kimball Midwest; Columbus (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

Paid time off (PTO)

Paid holidays

Dress for your day

Job summary

Kimball Midwest, a national distributor of maintenance, repair, and operations products, is seeking a Credit Specialist I at our Columbus, OH location. You will collaborate with Sales on credit applications, perform investigations, and manage credit limits while maintaining confidentiality and following procedures.

The role emphasizes thorough credit analysis, timely issue resolution, and adherence to internal credit policies, with responsibilities spanning refunds, AR statements, and

Qualifications

• High school diploma or equivalent required.
• Previous credit specialist or similar experience preferred.
• Previous MRO experience preferred.
• Previous B2B credit experience preferred.
• Experience with Experian or similar preferred.
• Strong phone communication skills.
• Proficient in Microsoft Office applications.
• Ability to maintain confidentiality when handling sensitive information.
• Ability to read/write numbers and perform basic arithmetic; follow written and oral instructions.
• Successful completion of a 90-day orientation period.

Responsibilities

• Collaborate with Sales to evaluate and approve credit applications per policy.
• Resolve credit hold issues to facilitate timely orders.
• Conduct credit investigations using Dun & Bradstreet, Experian, and references.
• Handle escalated credit approvals promptly and professionally.
• Monitor credit exception reports and advise on actions for held orders.
• Review and adjust credit limits as needed to reflect current standing.
• Prepare and submit credit refund requests for review and approval.
• Generate and distribute accounts receivable statements upon request.
• Perform other duties as assigned by Credit Supervisor or Controller.

Skills

Phone communication

MS Office

Confidentiality

Arithmetic

Attention to detail

Education

High School Diploma/GED

Tools

Experian

Dun & Bradstreet

Job description

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Credit Specialist I for our Columbus, OH location.

As a Kimball Midwest associate, you'll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots-where employees are recognized as individuals and our culture remains a top priority.

Responsibilities

• Collaborates with the Sales team to evaluate and approve customer credit applications, ensuring alignment with company credit policies
• Resolves credit hold issues to facilitate timely order processing
• Conducts thorough credit investigations using Dun & Bradstreet, Experian, online resources, and customer-provided references to assess creditworthiness and establish appropriate credit limits
• Handles escalated credit approval matters promptly and professionally, ensuring minimal disruption to business operations
• Monitors credit exception reports and proactively communicates with Sales Representatives to determine appropriate actions on held orders, considering customer history, payment behavior, and credit terms
• Reviews and adjusts credit limits for accounts with evolving credit needs, ensuring limits reflect current financial standing and business requirements
• Prepares and submits credit refund requests to the Credit Manager for review and approval, ensuring accuracy and compliance with internal procedures
• Generates and distributes accounts receivable statements upon customer request, supporting transparency and timely payment
• Performs other duties as assigned by the Credit Supervisor, Credit & Collections Manager, or Controller

Qualifications

• High School Diploma, GED, or equivalent
• Previous credit specialist or similar experience preferred
• Previous MRO experience preferred
• Previous B2B credit experience is preferred
• Previous experience with Experian or similar is preferred
• The ability to perform extensive work over the phone
• Intermediate computer literacy in Microsoft Office applications
• The ability to maintain confidentiality when handling sensitive information
• The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
• The successful completion of a ninety (90) day orientation period

Additional Information

This is a Monday- Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00am-6:00pm.

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

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