Credit Specialist

Socket.dev; Columbus (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) with match

Tuition Assistance

Paid Parental Leave

Paid Time Off (PTO)

Dress for your Day

Paid holidays

Job summary

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is seeking a Credit Specialist I for our Columbus, OH location. You will collaborate with Sales to assess credit applications, resolve holds, and conduct investigations using Dun & Bradstreet and Experian, while ensuring compliance with policies and confidentiality.

The role emphasizes accurate credit limits, timely order processing, and proactive communication with Sales on credit decisions.

Qualifications

• High School Diploma, GED, or equivalent.
• Experience as a credit specialist or in a similar role preferred.
• Previous MRO experience preferred.
• Previous B2B credit experience preferred.
• Experience with Experian or similar credit bureaus preferred.
• Ability to perform extensive work over the phone.
• Proficient in Microsoft Office applications.
• Ability to maintain confidentiality with sensitive information.
• Ability to read/write small letters and numbers; perform arithmetic calculations; follow written and oral instructions.
• Successful completion of a ninety (90) day orientation period.

Responsibilities

• Collaborates with Sales to evaluate and approve customer credit applications per policies.
• Resolves credit hold issues to facilitate order processing.
• Performs credit investigations using Dun & Bradstreet, Experian, online resources, and references.
• Handles escalated credit approval matters promptly and professionally.
• Monitors credit exception reports and communicates with Sales on held orders.
• Reviews and adjusts credit limits as needed for evolving requirements.
• Prepares and submits credit refund requests for review and approval.
• Generates accounts receivable statements on request.
• Performs other duties as assigned by Credit Supervisor, CC Manager, or Controller.

Skills

Credit experience

Phone-driven communication

Confidentiality

Microsoft Office

Arithmetic calculations

Education

High School Diploma or GED

Tools

Experian

Job description

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Credit Specialist I for our Columbus, OH location.

As a Kimball Midwest associate, you’ll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots—where employees are recognized as individuals and our culture remains a top priority.

Responsibilities

• Collaborates with the Sales team to evaluate and approve customer credit applications, ensuring alignment with company credit policies
• Resolves credit hold issues to facilitate timely order processing
• Conducts thorough credit investigations using Dun & Bradstreet, Experian, online resources, and customer-provided references to assess creditworthiness and establish appropriate credit limits
• Handles escalated credit approval matters promptly and professionally, ensuring minimal disruption to business operations
• Monitors credit exception reports and proactively communicates with Sales Representatives to determine appropriate actions on held orders, considering customer history, payment behavior, and credit terms
• Reviews and adjusts credit limits for accounts with evolving credit needs, ensuring limits reflect current financial standing and business requirements
• Prepares and submits credit refund requests to the Credit Manager for review and approval, ensuring accuracy and compliance with internal procedures
• Generates and distributes accounts receivable statements upon customer request, supporting transparency and timely payment
• Performs other duties as assigned by the Credit Supervisor, Credit & Collections Manager, or Controller

Qualifications

• High School Diploma, GED, or equivalent
• Previous credit specialist or similar experience preferred
• Previous MRO experience preferred
• Previous B2B credit experience is preferred
• Previous experience with Experian or similar is preferred
• The ability to perform extensive work over the phone
• Intermediate computer literacy in Microsoft Office applications
• The ability to maintain confidentiality when handling sensitive information
• The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
• The successful completion of a ninety (90) day orientation period

Additional Information

This is a Monday- Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00am-6:00pm.

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

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