Credit Representative II

TPI Staffing Inc.; Brandon (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

TPI Staffing Inc. is looking for a candidate in Brandon, Florida, to manage collections by contacting customers and ensuring maximum turnover of receivables. Responsibilities include reviewing open balances and approving shipments. Candidates should have an Associate’s Degree and 1-5 years of relevant experience.

The role demands knowledge of data extraction, collections policies, and financial procedures. If you have the required skills and experience, we welcome your application.

Qualifications

• 1-5 years of related work experience is required.
• Knowledge of financial policies and procedures is essential.
• Familiarity with credit bureaus and collection processes is necessary.

Responsibilities

• Contact customers for collection of delinquent invoices.
• Review and analyze open receivables for control.
• Approve credit hold product orders for shipment.

Skills

Data extraction

Collections knowledge

Financial policies understanding

Education

Associate’s Degree or equivalent work experience

Tools

SAP

INFORM

Job description

• Contact customers/bottlers/Credit Union member for collection of delinquent invoices, invalid deductions, or negative accounts to ensure the maximum turnover of receivables.
• Review and analyse customers'/bottlers' open receivables for control of outstanding receivables within the line of credit and terms of payment.
• Review and approve release of credit hold product orders for shipment to customers/bottlers.
• Influence external client to take desired actions by using techniques appropriate to the situation.
• Add or update customer/bottler information into master file (e.g., ACN files, Customer Master) so that orders may be shipped/billed or payments can be made.
• Associate’s Degree or equivalent work experience.
• At least 1‑5 years of related work experience.
• Data extraction: knowledge of and ability to extract and query data from systems (e.g., PAPA$, SAP, Focus, Billing and Promotions, Nielsen, INFORM, PLUS, OPS, Messenger).
• Collections: knowledge of policies, procedures, and applicable laws, statutes and regulations (e.g., Robinson Patman, Uniform Commercial Code) for collecting delinquent accounts, loans, and/or receivables, including documenting collection efforts, determining collectability, recommending charge‑offs, and coordinating legal actions.
• Financial policies and procedures: knowledge of the company’s financial policies and procedures including standard practices and procedures, standard accounting codes, reporting and budgeting, code of business conduct, ISSCOM, and internal policies specific to the area of responsibility.
• Record retention: knowledge of the policies and procedures for storing and retaining financial, non‑financial, and company documents.
• Credit bureaus: knowledge of proper procedures for obtaining credit decisions, including ensuring accurate and complete information is posted to make appropriate credit decisions.