Credit Reporting & Disputes Specialist: Compliance

Keesler Federal Credit Union; Biloxi (MS); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement Plan with 100% match

Paid Leave

Tuition Reimbursement

Life Insurance

Disability Benefits

Employee Assistance Program

Short-Term & Long-Term Disability

FSA

Job summary

Keesler Federal Credit Union is seeking a Credit Reporting & Disputes Specialist in Biloxi, MS. You will support the credit union's consumer credit reporting program, investigate disputes, and ensure accurate, compliant furnishing to consumer reporting agencies.

Responsibilities include resolving discrepancies, performing data integrity reviews, and maintaining documentation for regulatory compliance. This role reports to the Credit Reporting & Disputes Manager and is non-exempt under Grade H 11.

Qualifications

• Minimum of 3 years of consumer credit reporting, lending operations, or related financial services experience.
• Experience conducting account investigations and resolving credit reporting disputes.
• Familiarity with Metro 2 reporting, e-OSCAR dispute processing, and FCRA compliance preferred.

Responsibilities

• Process consumer credit reporting disputes from members, agencies, regulators, and attorneys.
• Investigate disputes by reviewing loan records, payment histories, and supporting docs.
• Update or correct credit bureau information per investigation results and procedures.
• Perform data integrity checks and reconcile reporting to ensure accuracy.
• Support audits, examinations, and vendor/bureau communications.

Skills

Dispute resolution

Data analysis

Attention to detail

Time management

Education

Associate's Degree in related field

Tools

Metro 2 reporting

e-OSCAR processing

Microsoft Office

Job description

Keesler Federal Credit Union is seeking a Credit Reporting & Disputes Specialist in Biloxi, MS. You will support the credit union's consumer credit reporting program, investigate disputes, and ensure accurate, compliant furnishing to consumer reporting agencies.

Responsibilities include resolving discrepancies, performing data integrity reviews, and maintaining documentation for regulatory compliance. This role reports to the Credit Reporting & Disputes Manager and is non-exempt under Grade H 11.