Credit Recovery Specialist - Remote/Flexible

Huntington; Columbus (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Huntington in Columbus, OH is seeking a Credit Services Recovery Specialist to provide customer-focused collections support. You will contact charged-off customers by telephone or mail to collect or negotiate balances and update necessary paperwork in the system.

You will locate customers through skip tracing tools and coordinate with internal teams on potential actions, including repossessions or foreclosures when required. Strong communication and negotiation skills are essential for success.

Qualifications

• High school diploma or GED required.
• At least 1 year of collections experience.

Responsibilities

• Contact charged-off customers by phone or mail to collect or negotiate balances.
• Update collection files and complete paperwork.
• Negotiate payment plans and protect the bank's interests.
• Locate customers via skip tracing and Lexis/Nexis.
• Recommend actions regarding repossessions, bankruptcies, or foreclosures.

Skills

Communication skills

Negotiation skills

Self-motivation

Goal-oriented

Skip tracing

Education

High school diploma or GED

Tools

CACS

RMS

HOGAN

LexisNexis

Job description

Huntington in Columbus, OH is seeking a Credit Services Recovery Specialist to provide customer-focused collections support. You will contact charged-off customers by telephone or mail to collect or negotiate balances and update necessary paperwork in the system.

You will locate customers through skip tracing tools and coordinate with internal teams on potential actions, including repossessions or foreclosures when required. Strong communication and negotiation skills are essential for success.