Credit Operations Analyst, Commercial Card Lending

Aumni; Tampa (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

JPMorganChase in Tampa, Florida is seeking a Credit Operations Analyst I to analyze credit data and trends and support decision-making across the department. You will apply your strong analytical and customer-service skills to improve outcomes at every touchpoint.

This role emphasizes cross-functional collaboration, problem-solving, and strategic thinking as you help implement innovative credit operations solutions and contribute to the team’s short- and long-term goals.

Qualifications

• 2+ years of experience or equivalent in analyzing credit data to support decision-making processes.
• Strong computer literacy to perform tasks and communicate effectively.
• Proven ability to manage conflicts within teams and facilitate discussions.
• Experience collaborating across teams to solve problems and leverage diverse perspectives.
• Strategic thinking with data-driven decision-making.

Responsibilities

• Analyze credit data and trends to inform decision-making within the credit operations department.
• Identify and resolve conflicts arising from credit operations decisions.
• Respond effectively to customer interactions throughout their journey.
• Foster cross-functional collaboration across departments and areas of expertise.
• Support the implementation of innovative solutions to improve credit operations.

Skills

Credit data analysis

Customer service

Cross-functional collaboration

Strategic thinking

Computer literacy

Job description

JPMorganChase in Tampa, Florida is seeking a Credit Operations Analyst I to analyze credit data and trends and support decision-making across the department. You will apply your strong analytical and customer-service skills to improve outcomes at every touchpoint.

This role emphasizes cross-functional collaboration, problem-solving, and strategic thinking as you help implement innovative credit operations solutions and contribute to the team’s short- and long-term goals.