Credit Manager

Gilder Search Group; Pleasant Grove (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Full benefits package

On-site work in Pleasant Grove

Job summary

Gilder Search Group in Pleasant Grove, CA is seeking a Credit Manager to lead a seasoned credit and collections team. You will mentor staff, strengthen controls and partner with sales and operations to protect cash flow.

You will work on site with an outgoing Credit Manager, building relationships with customers while shaping credit policy and process improvements for a high-performing department.

Qualifications

• Experience leading a commercial credit/collections function.
• Proven ability to manage a team and drive performance.
• Strong experience with B2B accounts receivable and credit portfolios.
• Familiarity with collections, legal actions and risk evaluation.
• Ability to set and adjust customer credit limits and terms.

Responsibilities

• Lead and coach a nine-person credit/collections team with accountability and tools.
• Manage staffing, onboarding and day-to-day workflow.
• Oversee a large accounts receivable portfolio (~6,000 accounts).
• Establish credit policies, controls and approval guidelines.
• Monitor aging, delinquency and collection activity to protect cash flow.
• Prepare reporting on aging, exposure and bad debt risk.

Skills

Team leadership

Commercial credit

Accounts receivable

Credit policies

Credit risk assessment

Job description

Bring your commercial credit and collections leadership to an established organization where people build long, rewarding careers. As Credit Manager, you will inherit an experienced, high-performing credit and collections team with strong tenure, giving you the opportunity to focus on mentoring, empowering your team and continuing to strengthen an already successful department.

You will also have the rare opportunity to work directly alongside the outgoing Credit Manager before he retires after a long career with the organization. Learn the customer relationships, history and nuances of the credit function directly from an experienced leader while building relationships with your new team. If you value stability, strong working relationships and the opportunity to lead a team that already knows how to perform, this Credit Manager opportunity gives you a solid foundation to build from.

Credit Manager – Your Job Duties

• Lead and coach a team of nine credit and collection professionals, providing the direction, tools and accountability needed to perform effectively
• Manage departmental staffing, hiring, onboarding and day-to-day workflow
• Oversee a substantial accounts receivable portfolio (approximately 6,000 customer accounts)
• Establish and enforce credit policies, procedures, internal controls and approval guidelines
• Oversee customer credit evaluations, credit limits and payment terms, adjusting exposure as risk or collection concerns arise
• Monitor aging, delinquency and collection activity to support cash flow, minimize bad debt and reduce financial risk
• Guide complex collection matters, including payment plans, account holds, collection agencies, legal action, liens and judgments
• Serve as the escalation point for disputed balances, high-risk accounts, NSF payments, fraud concerns and potentially uncollectible accounts
• Recommend reserves, write-offs, settlements and other corrective actions when needed
• Ensure payments and wire transfers are accurately applied and documentation is complete
• Prepare and present reporting on aging, credit exposure, collection performance and bad debt risk
• Partner with sales, rental, parts, service, finance and legal teams to resolve issues while protecting customer relationships
• Support audits and continually improve department processes, reporting, systems and team efficiency.

Credit Manager – You Have Prior Experience in:

• Leading a commercial credit / collections function
• Managing a team
• Managing B2B accounts receivable and commercial credit portfolios
• Managing legal accounts, escalated collections and working with outside attorneys or collection partners
• Commercial credit, collections, accounts receivable, customer risk evaluation, payment terms and credit documentation
• Establishing, reviewing and adjusting customer credit limits

You might have experience with:

• The construction industry with knowledge of mechanics liens, preliminary notices, bonding and construction terminology
• A heavy equipment dealer, equipment rental company, agriculture business or related

Credit Manager – Benefits for You

Your compensation will be $100,000 to $130,000 annually, depending on your experience. In addition you will be eligible for a very generous annual incentive compensation plan with opportunity to earn a large percentage of your base salary.

Full suite of benefits provided.

You will work 100% on site in Pleasant Grove, California, giving you the opportunity to build strong relationships with your credit and collections team and the departments you support. You will receive comprehensive training and transition time working directly alongside the retiring Credit Manager, giving you the benefit of his institutional knowledge, customer relationships and experience before taking full ownership of the Credit Manager function.