Credit Manager

Performance Foodservice; La Crosse (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Performance Foodservice is seeking an experienced accounts receivable professional to drive timely collections and manage credit risk. You will coordinate repayment plans, maintain KPI levels for divisions, and work closely with finance, underwriting, and sales leadership to optimize cash flow.

The role requires strong negotiation, multitasking, and communication skills, with travel up to 10% and a background in business or accounting.

Qualifications

• Bachelor’s in Business/Accounting or related field.
• 2+ years of credit or collection experience.
• Must manage multiple tasks and projects simultaneously.
• Supervisory experience is preferred.
• Excellent communication and interpersonal skills; proficient in MS Office.
• Willingness to travel up to 10%.

Responsibilities

• Maintain accounts receivable at KPI targets and ensure timely collections.
• Negotiate terms and repayment plans with customers when needed.
• Identify AR risks and take steps to mitigate loss exposure.
• Document collection activity and communicate with leadership.
• Prepare recurring Finance reports for leadership.
• Coordinate credit approvals with underwriting and sales teams.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Multitasking

Travel readiness

Education

Bachelor's degree in Business/Accounting or related

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Job Description

Job Description

Position Summary

Responsible for the timely and efficient collection of outstanding accounts receivable in accordance with established policy and procedures for assigned Divisions, while establishing and coordinating repayment arrangements to ensure maximum sales and reduction of loss exposure.

Position Responsibilities may include, but not limited to

While maintaining accounts receivable at projected KPI levels, strong negotiation and prioritization skills are required. Daily communication with internal and external customers is also required to ensure all Finance and Divisional matters are addressed in a timely manner.

• Maintaining assigned Divisional accounts receivable at projected KPI levels.
• Daily communication with internal and external customers to ensure all Finance and Divisional matters are addressed in a timely manner.
• Negotiate terms of sales and when necessary repayment plans with customers outside of terms.
• Proactively identify accounts receivable risk, and take necessary steps to mitigate.
• Timely and efficient collection of outstanding accounts receivable, in accordance with established company policy and procedures in order to reduce loss exposure.
• Document all collection activity on the Collection Note System.
• Communicate with Division President and Sales leadership to facilitate the sales process and manage risk.
• Conduct monthly meetings with the Division President utilizing the Credit Deck to review and analyze YTD and projected Bad Debt Expense and Divisional aging, and accounts that directly affect these numbers.
• Monitor and track all Division’s litigation and Bankruptcy cases to ensure appearances and deadlines are met, and appropriate documents are filed in a timely manner.
• Make recommendations to the Corporate Director of Credit, Senior Credit Manager and the Division President on transferring accounts to the Collection Ledger, and subsequent Bad Debt write-offs.
• Coordinate credit approvals on new and existing accounts with the Corporate Underwriting staff, Senior Credit Manager and the respective Divisional Sales Force.
• Maintain awareness of State and Federal regulations affecting credit practices, bankruptcy, and collection activity.
• Work in conjunction with the Cash Application Department to ensure accurate posting of all cash and other forms received, and related balancing is completed timely, and accurately.
• Gather data and prepare recurring reports for Finance, the Corporate Director of Credit, Senior Credit Manager and the Division President.

Required Qualifications

Bachelors: Business management, accounting or related area.

Post-secondary degree or diploma in Accounting, Finance, Business or equivalent experience with a minimum of 2 years of current credit related credit and collection experience

Must be able to handle multiple tasks/projects simultaneously.

Supervisory experience

Excellent communication and interpersonal skills required; proficient in Microsoft Word, Excel, Power-Point and Outlook.

Speaking and Presentation experience.

Must be able to assist in Assistant Credit Manager Training.

This position requires up to 10% travel.