Credit & Customer Success Manager — Growth & Service

Rent-A-Center; Frenchtown Charter Township (MI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Weekly pay

401(k) with company match

Medical, Dental, Vision, Life, and AD&

Short/Long Disability

Flex Spending Accounts

Identity Theft Protection

Job summary

Rent-A-Center is hiring for a Credit Assistant Manager in our stores. You will work in a fast-paced retail environment, handling credit and collections, delivering excellent customer service, and supporting deliveries and pickups for installed products.

Requirements include 1–3 years in retail or collections, a high school diploma, 18+ years old, and a valid driver's license. You will lift and move items while maintaining safety and quality standards.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Excellent communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis.
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind.

Skills

Customer service

Sales

Collections

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for a Credit Assistant Manager in our stores. You will work in a fast-paced retail environment, handling credit and collections, delivering excellent customer service, and supporting deliveries and pickups for installed products.

Requirements include 1–3 years in retail or collections, a high school diploma, 18+ years old, and a valid driver's license. You will lift and move items while maintaining safety and quality standards.